Extension Office Manager: Programs & Operations

The Pennsylvania State University; Williamsport (Lycoming County); On-site; USD 41,000 - 59,000; Full time

Benefits offered by this job

75% tuition discount

Job summary

Penn State Extension in Lycoming County is seeking a detail-oriented Office Manager to provide comprehensive office management, financial oversight, and program support for 4-H and Master Gardener programs.

The role requires administrative experience, knowledge of Penn State systems (SAPConcur, SIMBA, Workfront, ServiceNow), and strong organizational and customer service skills. It offers full-time employment with a competitive benefits package including tuition discount.

Qualifications

• GED or HS with 2+ years of relevant experience
• Experience in educational or nonprofit setting preferred
• Knowledge of Penn State systems (SAPConcur, SIMBA, Workfront, ServiceNow) required
• Strong organizational, communication, and customer service skills
• Experience with CRM platforms, especially Salesforce

Responsibilities

• Manage financial accounts in compliance with Penn State procedures, including budget monitoring and reconciliations
• Serve as purchasing agent for office supplies and publications; maintain equipment
• Provide front-line customer service and general office support
• Coordinate staff scheduling, calendars, and meetings
• Assist educators with flyers, brochures, media releases, and publications management
• Maintain and update CRM databases (Salesforce) and assist with communications
• Track volunteer clearances and hours; experience with Connect (Master Gardener) and Zsuites (4-H)
• Assist with planning and setup of workshops and events; manage meeting spaces and security
• Support social media and website communications; draft and distribute press releases

Skills

Administrative experience

Customer service

Strong organizational skills

Communication skills

Salesforce CRM

Education

GED or HS

Tools

Salesforce

SAPConcur

SIMBA

Workfront

ServiceNow

Job description

Penn State Extension in Lycoming County is seeking a detail-oriented Office Manager to provide comprehensive office management, financial oversight, and program support for 4-H and Master Gardener programs.

The role requires administrative experience, knowledge of Penn State systems (SAPConcur, SIMBA, Workfront, ServiceNow), and strong organizational and customer service skills. It offers full-time employment with a competitive benefits package including tuition discount.