Administrative Assistant — Programs & Communications

The Pennsylvania State University; Williamsport (Lycoming County); Hybrid; USD 37,000 - 54,000; Full time

Benefits offered by this job

75% tuition discount

Health, dental, and vision benefits

Paid time off

Job summary

The Pennsylvania State University’s Penn State Extension in Lycoming County seeks a detail-oriented Administrative Assistant to provide office management, limited financial processing, and program support for the 4-H and Master Gardener programs.

Responsibilities include coordinating scheduling, assisting educators with promotions, maintaining CRM data, and coordinating events and communications. Strong organizational and customer service skills are essential.

Qualifications

• Proven administrative experience, preferably in an educational or nonprofit setting.
• Strong organizational, communication, and customer service skills.
• Experience with CRM platforms, especially Salesforce.
• Proficiency in social media and basic graphic design tools is desirable.

Responsibilities

• Process routine financial transactions.
• Serve as purchasing agent for office supplies and publications; maintain office equipment.
• Act as a liaison for internal and external contacts; provide front-line customer service and general office support.
• Coordinate scheduling for staff, educators, and departmental meetings; manage calendars and appointments.
• Support program promotion by assisting educators with flyers, brochures, media releases, and publication management.
• Maintain and update CRM databases (Salesforce); assist with communications and volunteer management.
• Track volunteer clearances and hours; experience with Connect (Master Gardener) and Zsuites (4-H).
• Assist with planning and setup of workshops, classes, and special events; manage meeting space logistics and security requirements.
• Support social media and website communications (Facebook, PLONE, Twitter); draft and distribute press releases for Extension programs.

Skills

Administrative experience

Organizational skills

Customer service

Social media

Education

GED or High School Diploma

Tools

Salesforce

Job description

The Pennsylvania State University’s Penn State Extension in Lycoming County seeks a detail-oriented Administrative Assistant to provide office management, limited financial processing, and program support for the 4-H and Master Gardener programs.

Responsibilities include coordinating scheduling, assisting educators with promotions, maintaining CRM data, and coordinating events and communications. Strong organizational and customer service skills are essential.