Office Manager & Front Desk Lead - Boston/Lowell

Swish Talent Group; Boston (MA); On-site; USD 58,000 - 65,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) match

Wellness benefit

Holiday bonus

Company phone

Mileage reimbursement

Job summary

Markley is seeking an organized Office Manager & Front Desk Coordinator to support its Boston and Lowell offices. This highly visible, hands-on role shapes the daily experience of employees, visitors, tenants, and partners, serving as the first point of contact and ensuring smooth operations.

You will oversee administrative tasks, coordinate meetings and events, manage office supplies, assist with onboarding, and collaborate with leadership on special projects.

Qualifications

• 3+ years of experience in office management, administration, workplace services, hospitality, or executive support.
• Warm, approachable style and ability to work with people at all levels.
• Strong organizational skills and ability to reprioritize quickly when plans change.
• Good judgment, calm under pressure, and take ownership without being asked.
• Excellent communication and customer service skills.
• Proficiency with Microsoft Office (Outlook, Word, Excel) and Zoom.
• A valid driver's license, access to a reliable vehicle, and ability to travel regularly between Boston and Lowell.

Responsibilities

• Oversee day-to-day administration of the Boston and Lowell offices, keeping workspaces organized and running efficiently.
• Serve as the first point of contact for visitors, creating a warm, professional first impression.
• Coordinate meetings, office tours, and company events, including catering and hospitality.
• Manage office supplies, inventory, mail, deliveries, and vendor relationships.
• Support employee onboarding, including workspace setup and uniform coordination.
• Provide administrative support to leadership and assist with special projects.
• Anticipate needs, troubleshoot problems, and see issues through to resolution.
• Find ways to improve processes and the overall workplace experience.
• Handle sensitive information with discretion.

Skills

Customer service

Communication

Organization

Hospitality

Travel coordination

Tools

Microsoft Office

Zoom

Job description

Markley is seeking an organized Office Manager & Front Desk Coordinator to support its Boston and Lowell offices. This highly visible, hands-on role shapes the daily experience of employees, visitors, tenants, and partners, serving as the first point of contact and ensuring smooth operations.

You will oversee administrative tasks, coordinate meetings and events, manage office supplies, assist with onboarding, and collaborate with leadership on special projects.