Office Manager & Front Desk Coordinator

Swish Talent Group; Boston (MA); On-site; USD 58,000 - 65,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) match

Wellness benefit

Holiday bonus

Company phone

Mileage reimbursement

Job summary

Markley is seeking an organized Office Manager & Front Desk Coordinator to support its Boston and Lowell offices. This highly visible, hands-on role shapes the daily experience of employees, visitors, tenants, and partners, serving as the first point of contact and ensuring smooth operations.

You will oversee administrative tasks, coordinate meetings and events, manage office supplies, assist with onboarding, and collaborate with leadership on special projects.

Qualifications

• 3+ years of experience in office management, administration, workplace services, hospitality, or executive support.
• Warm, approachable style and ability to work with people at all levels.
• Strong organizational skills and ability to reprioritize quickly when plans change.
• Good judgment, calm under pressure, and take ownership without being asked.
• Excellent communication and customer service skills.
• Proficiency with Microsoft Office (Outlook, Word, Excel) and Zoom.
• A valid driver's license, access to a reliable vehicle, and ability to travel regularly between Boston and Lowell.

Responsibilities

• Oversee day-to-day administration of the Boston and Lowell offices, keeping workspaces organized and running efficiently.
• Serve as the first point of contact for visitors, creating a warm, professional first impression.
• Coordinate meetings, office tours, and company events, including catering and hospitality.
• Manage office supplies, inventory, mail, deliveries, and vendor relationships.
• Support employee onboarding, including workspace setup and uniform coordination.
• Provide administrative support to leadership and assist with special projects.
• Anticipate needs, troubleshoot problems, and see issues through to resolution.
• Find ways to improve processes and the overall workplace experience.
• Handle sensitive information with discretion.

Skills

Customer service

Communication

Organization

Hospitality

Travel coordination

Tools

Microsoft Office

Zoom

Job description

Swish Talent Group is partnering with our client, Markley, to hire an Office Manager & Front Desk Coordinator for their Boston and Lowell offices.

Location: Boston, MA (regular travel to Lowell, MA)

Salary: $58,000 to $65,000

Type: Full-time, exempt

Schedule: Monday to Friday, 8:00am to 4:30pm, in office

ABOUT MARKLEY

Founded in 1991 by Jeff Markley, Markley helped pioneer the carrier hotel and is now New England's largest and longest-operating multi-tenant data center. Its flagship facility at One Summer Street in downtown Boston serves leaders in financial services, healthcare, academia, government, entertainment, science, and technology, and its Lowell campus doubles as a professionally maintained arboretum. Markley is privately held, and its culture is built on one idea: every employee, from the top down, values every client. This role puts that idea into practice every day for the people who work in and visit Markley's buildings.

THE ROLE

Markley is looking for an organized, personable Office Manager & Front Desk Coordinator to keep its Boston and Lowell offices running smoothly. This is a highly visible, hands‑on role. You'll shape the daily experience of employees, visitors, tenants, and partners, and you'll be the person people turn to when something needs to get done or plans change.

WHAT YOU'LL DO

• Oversee day‑to‑day administration of the Boston and Lowell offices, keeping workspaces organized, stocked, and running efficiently.
• Serve as the first point of contact for visitors, creating a warm, professional first impression.
• Coordinate meetings, office tours, and company events, including catering and hospitality.
• Manage office supplies, inventory, mail, deliveries, and vendor relationships.
• Support employee onboarding, including workspace setup and uniform coordination.
• Provide administrative support to leadership and help with special projects.
• Anticipate needs, troubleshoot problems, and see issues through to resolution.
• Find ways to improve processes and the overall workplace experience.
• Handle sensitive information with discretion.

WHAT MARKLEY IS LOOKING FOR

• 3+ years of experience in office management, administration, workplace services, hospitality, or executive support.
• A warm, approachable style and the ability to work well with people at every level.
• Strong organizational skills and the ability to reprioritize quickly when plans change.
• Good judgment, a calm approach under pressure, and a willingness to take ownership without being asked.
• Excellent communication and customer service skills.
• Proficiency with Microsoft Office (Outlook, Word, Excel) and Zoom.
• A valid driver's license, access to a reliable vehicle, and the ability to travel regularly between Boston and Lowell.

WHAT MARKLEY OFFERS

• Medical, dental, and vision coverage, with a choice of HMO, PPO, or HSA-eligible plans
• 401(k) with company match
• $100/month wellness benefit toward gym memberships or fitness classes
• Discretionary annual holiday bonus
• Company-provided phone
• Mileage reimbursement for travel to the Lowell site

PHYSICAL REQUIREMENTS

• Ability to move throughout office and facility environments.
• Ability to lift and carry up to 50 pounds.

EQUAL OPPORTUNITY EMPLOYER

Markley is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.