Office Concierge & Facilities Associate

Markel Corporation; New York (NY); On-site; USD 23,000 - 41,000; Full time

Job summary

Markel Corporation in New York, NY seeks a front office administrator to manage front-facing communications, greeting clients, handling mail, coordinating meetings, and supporting office operations across multiple departments. The role emphasizes reliability, a professional demeanor, and strong organizational skills in a fast-paced environment.

Responsibilities include processing submissions, coordinating travel, managing mail and packages, and assisting with security access and facility

Qualifications

• Minimum of 2 years of customer service experience.
• Proficiency in computer applications, with strong written communication and multitasking skills.
• Ability to thrive in a high-volume, fast-paced environment.
• Self-motivated with the ability to work independently with minimal supervision.
• Positive, professional demeanor with a strong commitment to delivering excellent customer service.
• US Work Authorization required.
• Markel does not provide visa sponsorship for this position, now or in the future.

Responsibilities

• Answer and direct incoming calls; greet associates, clients, and visitors and ensure a professional and positive experience.
• Notify recipients of communications, process and distribute incoming mail; coordinate package pickups and deliveries.
• Schedule meetings and coordinate conference room setups; arrange travel; support corporate housing where applicable.
• Manage facilities tasks: assist vendors, monitor building conditions, and provide front office and facilities support.
• Process invoices and ServiceNow tickets; manage security access and badgeing; maintain records with Iron Mountain and OnBase.

Skills

Customer service

Reliability

Written communication

Multitasking

Independence

Professional demeanor

US work authorization

Education

High school diploma or equivalent

Some college preferred

Job description

Markel Corporation in New York, NY seeks a front office administrator to manage front-facing communications, greeting clients, handling mail, coordinating meetings, and supporting office operations across multiple departments. The role emphasizes reliability, a professional demeanor, and strong organizational skills in a fast-paced environment.

Responsibilities include processing submissions, coordinating travel, managing mail and packages, and assisting with security access and facility