Office Manager: Customer Service & Data Entry Pro

Lawn-Doctor; Fort Collins (CO); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) matching

Simple IRA with company match

Competitive salary

Employee discounts

Job summary

Lawn-Doctor is seeking an Office Manager to oversee our Fort Collins, CO office. This in-office role emphasizes outstanding customer service, phone communication, and precise data entry.

You will work full-time (40 hours/week, M-F) with occasional Saturday shifts in peak season, and you’ll benefit from health insurance, PTO, a Simple IRA with company match, and a competitive salary range.

Qualifications

• Customer service experience
• Data entry accuracy and typing speed
• Phone and email communication skills
• Experience with CRM systems

Responsibilities

• Be the main point of contact for customer inquiries.
• Answer calls, emails and texts from customers and technicians.
• Provide service information and resolve issues.
• Manage multi-line phone system.
• Accurate data entry in CRM.
• Process payment transactions securely.

Skills

Customer service

Google Suite

Excel

CRM software

Active listening

Problem solving

Time management

Tools

CRM software

Job description

Lawn-Doctor is seeking an Office Manager to oversee our Fort Collins, CO office. This in-office role emphasizes outstanding customer service, phone communication, and precise data entry.

You will work full-time (40 hours/week, M-F) with occasional Saturday shifts in peak season, and you’ll benefit from health insurance, PTO, a Simple IRA with company match, and a competitive salary range.