Office Manager | Administration | Customer Services

mosaicpartners; Blacksburg (VA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading administrative firm is seeking a dynamic individual for a mid-senior level role in Blacksburg, VA. The ideal candidate will possess strong leadership and problem-solving skills, manage human resources, and coach the office staff to enhance customer service. A bachelor’s degree or equivalent experience is required, along with proficiency in Microsoft Office. This is a full-time, onsite position offering an engaging team environment.

Qualifications

• Demonstrated ability to make quick and effective decisions.
• Ability to organize data.

Responsibilities

• Coach and lead office staff for customer service focus.
• Organize data and design reports for leadership.
• Manage human resources and employee benefits.
• Lead development of efficient operational systems.

Skills

Leadership and problem-solving skills

Excellent attention to detail

Superior customer service focus

Education

Bachelor’s degree or equivalent experience

Tools

Word

Excel

Power Point

Outlook

Job description

Seeking a dynamic individual who brings leadership, managerial, and problem solving skills to the table. Will coach and lead office staff to promote a customer service focused, high performing team. Organize data and designs reports to provide timely and accurate information to company leadership. Manage human resources and employee benefits portfolio. Manage IT resources and systems. Lead the development and implementation of efficient operational systems and processes. Organize company meetings and special events. Develop and Manage budgets for administrative staff and activities.

QUALIFICATIONS

• Leadership and problem-solving skills
• Bachelor’s degree or equivalent experience in a related field
• Demonstrated ability to make quick and effective decisions and solve problems
• Excellent attention to detail and ability to organize data
• Accountability and superior customer service focus
• Proficiency in Word, Excel, Power Point and Outlook

This role will sit ONSITE out of the Blacksburg, VA office.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Administrative