Customer Services | Office Manager

mosaicpartners; Blacksburg (VA); On-site; USD 50,000 - 75,000; Full time

Job summary

A forward-thinking firm in Blacksburg, VA is seeking a dynamic individual for a mid-senior level administrative role. In this full-time position, you will lead office staff, manage human resources and IT resources, and promote a customer service focused team. Candidates should have strong leadership and problem-solving skills, a bachelor's degree, and proficiency in Microsoft Office tools. This role is onsite in Blacksburg, VA.

Qualifications

• Demonstrated ability to make quick and effective decisions.
• Excellent attention to detail and ability to organize data.
• Accountability and superior customer service focus.

Responsibilities

• Coaching and leading office staff to enhance customer service.
• Organizing data and designing reports for leadership.
• Managing human resources and employee benefits portfolio.
• Leading development and implementation of efficient systems.

Skills

Leadership skills

Problem-solving skills

Customer service orientation

Attention to detail

Organizational skills

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Seeking a dynamic individual who brings leadership, managerial, and problem solving skills to the table. Will coach and lead office staff to promote a customer service focused, high performing team. Organize data and designs reports to provide timely and accurate information to company leadership. Manage human resources and employee benefits portfolio. Manage IT resources and systems. Lead the development and implementation of efficient operational systems and processes. Organize company meetings and special events. Develop and Manage budgets for administrative staff and activities.

Qualifications

• Leadership and problem-solving skills
• Bachelor’s degree or equivalent experience in a related field
• Demonstrated ability to make quick and effective decisions and solve problems
• Excellent attention to detail and ability to organize data
• Accountability and superior customer service focus
• Proficiency in Word, Excel, Power Point and Outlook

This role will sit ONSITE out of the Blacksburg, VA office.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Administrative