Office & Customer Experience Leader | Onsite — Blacksburg

mosaicpartners; Blacksburg (VA); On-site; USD 50,000 - 75,000; Full time

Job summary

A forward-thinking firm in Blacksburg, VA is seeking a dynamic individual for a mid-senior level administrative role. In this full-time position, you will lead office staff, manage human resources and IT resources, and promote a customer service focused team. Candidates should have strong leadership and problem-solving skills, a bachelor's degree, and proficiency in Microsoft Office tools. This role is onsite in Blacksburg, VA.

Qualifications

• Demonstrated ability to make quick and effective decisions.
• Excellent attention to detail and ability to organize data.
• Accountability and superior customer service focus.

Responsibilities

• Coaching and leading office staff to enhance customer service.
• Organizing data and designing reports for leadership.
• Managing human resources and employee benefits portfolio.
• Leading development and implementation of efficient systems.

Skills

Leadership skills

Problem-solving skills

Customer service orientation

Attention to detail

Organizational skills

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

A forward-thinking firm in Blacksburg, VA is seeking a dynamic individual for a mid-senior level administrative role. In this full-time position, you will lead office staff, manage human resources and IT resources, and promote a customer service focused team. Candidates should have strong leadership and problem-solving skills, a bachelor's degree, and proficiency in Microsoft Office tools. This role is onsite in Blacksburg, VA.