Office Manager & Admin Operations Lead

NFI Industries; Ontario (CA); Vor Ort; USD 51.000 - 63.000; Vollzeit

Benefits dieser Stelle

Medical

Dental

Vision

Prescription Drug Coverage

401k Plan

Wellness Program

Life Insurance

Paid Time Off

Paid Parental Leave

Zusammenfassung

NFI Industries is seeking an experienced Office Manager in California to direct administrative and customer service functions and to support Operations Management. The role typically serves 3–4 customer accounts, supervises a small CSR team, and reports to the General Manager.

Key duties include payroll processing, AP/AR coordination, month-end close, data accuracy, SOP reviews, and ensuring high customer satisfaction through clear communication with customers, staff, and senior management.

Qualifikationen

• Requires 5+ years of managerial or supervisory experience.
• Experience in distribution/fulfillment center operations preferred.
• Proficient with MS Office; Kronos payroll system.
• Bi-lingual Spanish is preferred.
• Must be able to work irregular hours, including nights, weekends.
• Strong analytical and mathematical skills; excellent communication.

Aufgaben

• Supervises Administrative/CSR staff (up to 3 employees) daily.
• Ensures accurate data entry through training and audits.
• Maintains high customer satisfaction via clear communication with customers and ops.
• Identifies process improvement opportunities by reviewing SOPs.
• Manages accounts payable and payable vouchers per standards.
• Coordinates AR activities with Corporate AR; reviews billing issues.
• Ensures timely month-end closings and trains backups.
• Prepares month-end reports and P&L review.
• Oversees payroll preparation and ensures payroll accuracy.

Kenntnisse

People management

Analytical skills

Written & verbal communication

Spanish (bilingual)

Confidentiality

Attention to detail

Ausbildung

Associates Degree preferred

High School Diploma required

Tools

MS Office

KRONOS payroll system

Jobbeschreibung

NFI Industries is seeking an experienced Office Manager in California to direct administrative and customer service functions and to support Operations Management. The role typically serves 3–4 customer accounts, supervises a small CSR team, and reports to the General Manager.

Key duties include payroll processing, AP/AR coordination, month-end close, data accuracy, SOP reviews, and ensuring high customer satisfaction through clear communication with customers, staff, and senior management.