Senior Office Supervisor – Payroll, HR & Ops

NFI; Chino (CA); On-site; USD 66,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Prescription drug coverage

401k plan

Wellness program

Life Insurance

Paid Time Off

Paid Parental Leave

Job summary

NFI is seeking an Office Supervisor to lead administrative and CSR teams while supporting Operations Management. The role includes payroll coordination, accounts payable/receivable oversight, and ensuring accurate monthly closings. The position reports to the General Manager and follows a first shift schedule.

The candidate will manage weekend and month-end processes, review reports, and train backup personnel. Bi-lingual abilities and experience in distribution centers are a plus.

Qualifications

• High School Diploma required; Associates Degree preferred.
• 2–4 years of supervision experience.
• Experience in Distribution/fulfillment center preferred.
• MS Office based software experience.
• Measurable customer service skills.
• Must be flexible in changing environments.
• Confidentiality in role.
• KRONOS payroll system experience.
• Excellent analytical and mathematical skills.
• Excellent verbal and written communication skills.
• HR experience preferred.
• Bi-lingual (Spanish) is preferred, not required.
• Ability to work irregular or extended hours including nights, weekends and holidays.

Responsibilities

• Supervises Administrative/CSR staff on a day-to-day basis, typically more than two employees.
• Communicates with customer service staff to maintain high customer satisfaction across customers, operations and management.
• Distributes procedures and trains personnel after initial account procedures are identified.
• Directs accounts payable activities and vouchers in line with standards.
• Coordinates accounts receivable activities and collections; reviews billing issues.

Skills

Supervision

Customer service

Analytical skills

Communication skills

HR experience

Bilingual Spanish

Education

High School Diploma

Associates Degree preferred

Tools

MS Office

KRONOS payroll

Job description

NFI is seeking an Office Supervisor to lead administrative and CSR teams while supporting Operations Management. The role includes payroll coordination, accounts payable/receivable oversight, and ensuring accurate monthly closings. The position reports to the General Manager and follows a first shift schedule.

The candidate will manage weekend and month-end processes, review reports, and train backup personnel. Bi-lingual abilities and experience in distribution centers are a plus.