Office Manager

Empire Edge; New York (NY); On-site; USD 83,000 - 88,000; Full time

Job summary

Empire Edge, a leading private tutoring company in Manhattan, is seeking an Office Manager to oversee operations. This role requires managing office organization, coordinating tutoring sessions, and handling human resources functions. Candidates should have a bachelor's degree and experience in a similar role. The position involves ensuring smooth daily operations through effective communication and exceptional organizational skills.

Qualifications

• Two years prior experience in a similar role.
• Proficiency with Microsoft Office, QuickBooks, and Google Docs is a plus.
• Demonstrate remarkable communication and customer service skills.

Responsibilities

• Greet visitors to the office and answer phone calls.
• Maintain organization and presentation of the office.
• Post ads for tutor vacancies and conduct phone screenings.

Skills

Communication

Customer Service

Organizational Skills

Time Management

Attention to Detail

Education

Bachelor's degree in human resources, education, or closely related field

Tools

QuickBooks

Microsoft Office

Google Docs

Job description

Join to apply for the Office Manager role at Empire Edge

Join to apply for the Office Manager role at Empire Edge

Job Description

This position is for an Office Manager who will assume a variety of responsibilities critical to the efficient operation of the company.

Job Description

Job Description

This position is for an Office Manager who will assume a variety of responsibilities critical to the efficient operation of the company.

Responsibilities:

Reception

• Greet visitors to the office
• Answer and direct phone calls
• Speak to clients and tutors and answer questions and/or address concerns, if applicable
• Read and respond to emails in a timely manner
  
  

Office Management

• Maintain the overall organization and presentation of the office
• Order supplies and materials, including print orders for tutor and student books, office supplies, textbooks, etc.
• Manage the president’s schedule and assist with daily duties
• Coordinate tutoring sessions between clients and tutors; cancel and reschedule sessions, as needed
• Review comments logged by tutors and inform the President of concerns and successes
  
  

Human Resources

• Post ads for tutor vacancies, review applications, conduct phone screenings for selected candidates, review phone interviews with the President, and schedule follow up interviews
• Manage all new employee documents and create employee accounts
• Administer certification testing to candidates
• Coordinate new employee training
  
  

Accounts Receivable and Payable

• Utilize QuickBooks to manage employee and client accounts
• Import client invoices and run payments
• Review tutor invoices and utilize payroll software to assist in processing payroll
  
  

Test Coordinator

• Schedule student diagnostic and practice testing in the office
• Arrange a proctor to administer tests on the weekend and/or administer tests in the office during the week
• Prepare all testing materials and provide clear instructions to proctors
• Create score reports in Excel and score tests; report results to company president, tutors and parents
• Organize student data and monitor student progress
  
  

Qualifications

Candidates must:

• Possess a bachelor’s degree in human resources, education, or a closely related field
• Have two years’ prior experience in a similar role; proficiency with Microsoft Office, QuickBooks, and Google Docs is a plus
• Demonstrate remarkable communication and customer service skills
• Have exceptional organizational and time management skills
• Pay very close attention to detail
• Be responsive and timely with communication from president, clients and tutors
• Be a self-starter: take initiative to learn and accept additional responsibilities
• Respond well to direction and accept constructive criticism
• Possess the ability to work independently and prioritize tasks
• Be willing to score tests on some Saturdays and respond to urgent emails/texts/calls on weeknights and weekends
• Be dedicated to the mission of the company and committed to its efficiency and success
  
  

Company Description

We are a premier Manhattan-based private tutoring company committed to delivering exemplary academic assistance, standardized test preparation, and college admission counseling to students from elementary school through college.

We are a premier Manhattan-based private tutoring company committed to delivering exemplary academic assistance, standardized test preparation, and college admission counseling to students from elementary school through college.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Education Administration Programs

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