Office Manager

Senior Helpers; Kennesaw (GA); On-site; USD 42,000 - 45,000; Full time

Job summary

Senior Helpers of Marietta is seeking an organized Office Manager to oversee daily office operations, scheduling, customer service, and caregiver coordination.

Ideal candidates will have strong communication, multitasking, and reliability, with experience in office management or healthcare staffing.

This full-time role offers a competitive salary of $42,000–$45,000 per year, standard 40-hour weeks, and an opportunity to contribute to a growing home-care team.

Qualifications

• Experience in office management or administrative role preferred.
• Home care or healthcare staffing experience strongly preferred.
• Excellent verbal and written communication skills.
• Ability to handle sensitive information professionally.
• Comfortable communicating with seniors, families, caregivers, and healthcare professionals.
• Strong problem-solving skills in high-pressure situations.
• Ability to multitask and adjust priorities throughout the day.
• Strong computer skills and ability to learn scheduling and client management software.
• Dependable, punctual, detail-oriented, and able to work independently.
• Positive, team-oriented attitude and willingness to step in wherever needed.

Responsibilities

• Manage day-to-day office operations and administrative tasks.
• Coordinate caregiver and client schedules, including call-outs and shifts.
• Recruit, interview, onboard, and orient new caregivers.
• Respond to client and caregiver concerns promptly.
• Assist with new client intake and start dates.
• Follow up with prospective clients and care inquiries.
• Maintain scheduling/client management system and HIPAA-compliant filing.
• Order supplies and support other office duties.
• Answer calls, emails, and inquiries; maintain a welcoming office.
• Assist Owner/President with projects; participate in on-call rotation.

Skills

Organizational skills

Time management

Communication skills

Multitasking

Computer skills

Reliability

Team orientation

Education

High school diploma

Tools

Scheduling software

Job description

Senior Helpers of Marietta is a company that provides non-medical home care services . We are a fast-growing, dynamic company that is committed to providing the best service to our customers.

Job Summary

The Office Manager will be responsible for managing the day-to-day operations of the office, assisting with administrative tasks, including but not limited to: scheduling, customer service, and customer relations.

• Maintaining customer relations with clients by providing excellent service and answering questions or concerns.
• Manage and maintain caregiver and client schedules, including call-outs, shift changes, and open shifts.
• Recruit, interview, onboard, and assist with the orientation of new caregivers.
• Respond promptly and professionally to client and caregiver concerns.
• Assist with new client intake and coordination of service start dates.
• Follow up with prospective clients and care inquiries as needed.
• Maintain accurate information within the scheduling/client management system.
• Maintaining filing system in compliance with HIPPA regulations.
• Ordering supplies for office manager duties as needed.
• Assisting with office manager duties as needed by other employees of the company.
• Answer incoming calls, emails, and general office inquiries.
• Maintain an organized, professional, and welcoming office environment.
• Assist the Owner/President with operational projects and other administrative responsibilities as needed.
• Participate in an on-call rotation and assist with urgent scheduling issues outside normal business hours when required

Qualifications

• Previous office management, scheduling, staffing, healthcare, home care, or administrative experience preferred.
• Home care or healthcare staffing experience is strongly preferred.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Ability to handle sensitive and confidential information professionally.
• Comfortable communicating with seniors, families, caregivers, healthcare professionals, and community partners.
• Strong problem-solving skills and ability to remain professional in high-pressure situations.
• Ability to multitask and quickly adjust priorities throughout the day.
• Strong computer skills and ability to learn scheduling and client management software.
• Dependable, punctual, detail-oriented, and able to work independently.
• Must have a positive, team-oriented attitude and willingness to step in wherever needed.

What We're Looking For

We are looking for someone who takes ownership of their responsibilities. The right person will not simply wait to be told what needs to be done—they will recognize problems, communicate effectively, and work toward solutions.

Because home care is a fast-paced and people-centered environment, our Office Manager must be comfortable managing unexpected caregiver call-outs, schedule changes, family concerns, and competing priorities while maintaining professionalism and compassion.

About Senior Helpers

Senior Helpers is dedicated to providing quality in-home care that allows seniors to remain safe, comfortable, and independent in their own homes. Senior Helpers Marietta serves seniors and families throughout our local community through compassionate and dependable personal care and companion services.

Ideal Candidate

Our ideal Office Manager is someone who is:

Organized. Accountable. Compassionate. Resourceful. Responsive.

If you enjoy helping people, building relationships, solving problems, and being an important part of a growing home care team, we would love to hear from you.

Benefits

Competitive salary based on experience and qualifications; Paid vacation & holidays;

Job Type: Full-time

Salary: $42,000-$45,000/ year

Expected hours: 40 per week

Schedule: Day shift

Education: High school or equivalent (Required)

Experience: Customer service: 1 year (Required)