Home Care Operations & Scheduling Manager

Senior Helpers Parent Account; Kennesaw (GA); On-site; USD 42,000 - 45,000; Full time

Benefits offered by this job

Paid vacation

Paid holidays

Job summary

Senior Helpers Marietta is seeking an organized Office Manager to oversee day-to-day office operations, scheduling, and client care coordination in a fast-growing home care environment.

Responsibilities include managing caregiver and client schedules, onboarding new caregivers, maintaining HIPAA-compliant records, and providing exceptional customer service to seniors and families. This full-time role offers a competitive salary and daytime schedule.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Experience in office management, scheduling, staffing, healthcare or admin preferred.
• Healthcare staffing or home care experience strongly preferred.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Ability to handle sensitive information professionally.
• Comfortable communicating with seniors, families, caregivers, and professionals.
• Multitasks and adapts to changing priorities.
• Proficient with scheduling and client management software.
• Dependable, punctual and detail-oriented.
• Positive, team-oriented attitude; willing to help wherever needed.

Responsibilities

• Manage day-to-day office operations and administrative tasks.
• Schedule caregiver and client appointments; handle call-outs and shifts.
• Recruit, interview, onboard, and orient new caregivers.
• Maintain HIPAA-compliant filing and client management system.
• Answer calls and emails; provide excellent customer service.
• Support onboarding of new clients and coordinate service start dates.
• Assist owner with operational projects and on-call rotation.
• Maintain organized, welcoming office environment.
• Assist with supplies and cross-team coordination.

Skills

Organizational skills

Time management

Communication skills

Confidentiality

Stakeholder communication

Problem solving

Multitasking

Computer skills

Reliability

Team attitude

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

Senior Helpers Marietta is seeking an organized Office Manager to oversee day-to-day office operations, scheduling, and client care coordination in a fast-growing home care environment.

Responsibilities include managing caregiver and client schedules, onboarding new caregivers, maintaining HIPAA-compliant records, and providing exceptional customer service to seniors and families. This full-time role offers a competitive salary and daytime schedule.