Office Manager

Helzberg Diamonds; Independence (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

Helzberg Diamonds in Independence, MO is hiring an Office Manager to oversee daily office operations and help the store reach sales and profit goals.

The role requires a high school diploma, 1–3 years in retail office settings, supervisory experience, and strong PC/POS skills. You will lead staff, ensure policy compliance, and contribute on the sales floor.

Candidates should be able to work evenings, weekends, and holidays, with excellent communication and organizational abilities.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of retail office experience required.
• Previous supervisory experience preferred.
• Experience selling in a commission environment preferred.
• Proficiency with PC or POS systems required.
• Strong communication and organizational skills required.
• Ability to work evenings, weekends, and holidays.

Responsibilities

• Manage daily office operations to support store performance.
• Ensure compliance with company policies and procedures.
• Lead and motivate staff to achieve sales and profit goals.
• Support sales floor with personal selling efforts.
• Assist Store Manager with recruiting and hiring.

Skills

Retail office experience

Supervisory experience

Sales in a commission environment

PC / POS proficiency

Communication skills

Organizational skills

Flexible schedule

Education

High school diploma or equivalent

Tools

POS system

Job description

Job Description

The Office Manager in a Helzberg Diamonds retail store manages the daily operations of the office by providing guidance and leadership necessary to assist the store in achieving sales and profit goals.

Key Responsibilities Include

• Procedural compliance to ensure that all transactions are handled in accordance with company policies and procedures
• Successful implementation of company programs and initiatives (including extended warranty sales, in-store signage, pricing and merchandising tagging)
• Providing the direction, leadership, and motivation necessary to assist the store in achieving sales and profit goals
• Achieving personal sales and extended warranty goals by working on the sales floor
• Assist Store Manager in recruiting, interviewing and hiring top talent

The Ideal Candidate Will Possess

• High school diploma or equivalent
• One to three years of retail office experiences
• Previous supervisory experience
• Ability to sell in a commission environment
• Experience using a PC or POS system or other computer keyboard is required
• Strong communication and organizational skills required
• Must be available to work a flexible schedule, including evenings, weekends and holidays

Auto req ID

7172BR

Location

652-Independence Off-Mall

City and State

Independence, MO