Office Manager

Helzberg Diamonds; Fayetteville (AR); On-site; USD 38,000 - 54,000; Full time

Job summary

Helzberg Diamonds is seeking an Office Manager to oversee daily office operations in our Fayetteville store, guiding staff to support sales and profit goals. You will implement programs, drive warranty sales, and ensure accurate pricing and merchandising tagging on the shop floor.

The role requires supervisory experience, strong communication, and the ability to work a flexible schedule including evenings, weekends, and holidays. Prior POS/PC system experience is essential for success.

Qualifications

• High school diploma or equivalent required.
• Retail office experience and supervisory background preferred.
• Ability to sell in a commission environment and meet sales goals.
• Experience using a PC or POS system is required.
• Strong communication and organizational skills are essential.

Responsibilities

• Ensure procedural compliance with company policies and procedures.
• Implement company programs and initiatives (extended warranty sales, signage, tagging).
• Provide direction and motivation to help the store meet sales and profit goals.
• Achieve personal and warranty sales goals by working on the sales floor.
• Assist Store Manager with recruiting, interviewing and hiring top talent.

Skills

Communication

Organizational skills

Supervisory experience

Sales in commission environment

POS/PC system experience

Education

High school diploma or equivalent

Tools

POS system

Job description

Job Description

The Office Manager in a Helzberg Diamonds retail store manages the daily operations of the office by providing guidance and leadership necessary to assist the store in achieving sales and profit goals.

Key Responsibilities Include

• Procedural compliance to ensure that all transactions are handled in accordance with company policies and procedures
• Successful implementation of company programs and initiatives (including extended warranty sales, in-store signage, pricing and merchandising tagging)
• Providing the direction, leadership, and motivation necessary to assist the store in achieving sales and profit goals
• Achieving personal sales and extended warranty goals by working on the sales floor
• Assist Store Manager in recruiting, interviewing and hiring top talent

The Ideal Candidate Will Possess

• High school diploma or equivalent
• One to three years of retail office experience
• Previous supervisory experience
• Ability to sell in a commission environment
• Experience using a PC or POS system or other computer keyboard is required
• Strong communication and organizational skills required
• Must be available to work a flexible schedule, including evenings, weekends and holidays

Auto req ID 6303BR

Location 311-Nw Arkansas Mall

City and State Fayetteville, AR