Office Manager

Eakes-Office-Solutions; Hastings (NE); On-site; USD 32,000 - 42,000; Full time

Job summary

Eakes-Office-Solutions in Hastings, NE is seeking an experienced coordinator to align all departments, warehouse, and delivery with the Delivery & Installations Manager. You will oversee workflows, inventories, and daily store activities while assisting retail customers and maintaining neat customer areas.

Responsibilities include coordinating installations, assisting instore customers, invoicing, merchandising, and maintaining accurate stock and POS records.

Qualifications

• Two years of customer service experience.
• 2 years of customer service experience.
• College courses desirable but not required.

Responsibilities

• Coordinate projects installations with sales, installation crew and client.
• Coordinate with vendors on reorders, warranties, damaged product, etc.
• Accurately invoice products for location.
• Assist and follow up with instore customers; hand off to territory rep as appropriate.
• Assist in floor displays, merchandising, ordering, demos, and inventory as necessary.
• Provide excellent customer service and communication to support sales team.
• Partner in a team approach with sales, management, and manufacturers to satisfy customers’ needs.
• Manage location inventory and reconcile daily POS activity.
• Other duties as may be assigned.

Skills

Verbal communication

Written communication

Customer relations

Accuracy

Problem-solving

Keyboarding

Team collaboration

Education

High School diploma or equivalent

College courses desirable

Tools

Word

Excel

PowerPoint

Job description

Job DetailsLevel: ExperiencedJob Location: Hastings Location - Hastings, NE 68901Position Type: Full TimeJob Shift: DayResponsible for coordinating all departments, warehouse, and delivery in conjunction with Delivery & Installations (D&I) Manager. Responsible for workflows and inventories. Work closely with D&I Manager to ensure the day-to-day store activities function smoothly. Provide assistance for retail customer traffic, stocking merchandise, and keeping customer facing area neat and orderly.

Primary Job Duties/Responsibilities

SUPPORT/COORDINATION

• Coordinate project installations with sales representative, installation crew and client
• Coordinate with Vendors on Reorders, Warranties, Damaged product etc.
• Accurately invoice products for location

INSIDE SALES

• Assist, follow up and sell to instore customers
• Hand off customers to territory rep as appropriate
• Assist in floor displays merchandising, ordering, demos, and inventory as necessary

OFFICE DUTIES

• Provide excellent customer service and communication as it relates to supporting sales team
• Partner in a team approach with sales, management, and manufacturers to satisfy customers’ needs
• Manage location inventory
• Reconcile daily financial activity in POS

OTHER DUTIES AS MAY BE ASSIGNED

Qualifications

• High School or equivalent
• College courses desirable
• 2 years of customer service experience
• Scheduling experience desired
• Furniture warranty work helpful
• 6 months office experience preferred
• Shipping/receiving experience helpful

Other

• Excellent verbal and written communication skills
• Keyboarding skills
• Excellent customer relations skills
• Accuracy skills
• Strong problem-solving skills
• Solid computer software (i.e. Word, Excel, PowerPoint)
• Ability to lift 25-50 pounds repeatedly during the workday
• Ability to lift heavier objects with cart and/or assistance
• Ability to assist with loading and transporting products within warehouse area