Office Manager

SBH Community Service Network Inc.; Hackensack, Northern (NJ, KY); Hybrid; USD 52,000 - 70,000; Full time

Job summary

SBH Community Service Network Inc. is seeking an experienced Office Manager to oversee daily operations and collaborate with Finance, Development, and Executive teams. The role offers ownership of office processes, support for donor activities, and contributions across a growing nonprofit.

The ideal candidate is highly organized, tech-savvy, and an excellent communicator who thrives in a small-team environment with overlapping responsibilities.

Qualifications

• Minimum 5 years of relevant professional experience.
• Bachelor's degree required.
• Experience in office management, administration, nonprofit operations, or related fields.
• Proficiency with Microsoft Office 365.
• Experience with CRM systems and data entry.

Responsibilities

• Oversee the day-to-day operation of the office.
• Manage office space and relationships with building providers.
• Coordinate office technology, equipment, and support.
• Organize and maintain files (electronic and physical).
• Develop and improve office policies and procedures.
• Streamline processes to improve efficiency.
• Manage vendor relationships and supplies.
• Support donor and fundraising activities as needed.
• Assist with board meetings and event logistics.
• Support communications and outreach initiatives.

Skills

Organizational skills

Communication skills

Attention to detail

Multiple priorities

Team player

Education

Bachelor's degree

Tools

Microsoft Office 365

CRM systems

Data entry

Job description

Employment Type: Full-Time
Salary:Based on Experience
Schedule: Monday-Friday, with Flexibility for the Right Candidate

Position Overview

Employment Type: Full-Time
Salary:Based on Experience
Schedule: Monday-Friday, with Flexibility for the Right Candidate

Position Overview

A nonprofit organization is seeking an experienced, highly organized, and tech-savvy Office Manager to oversee day-to-day office operations and work closely with the Finance, Development, and Executive teams.

This is more than a traditional Office Manager position. The role offers an opportunity for a proactive self-starter to take ownership of office operations, improve internal processes, support donor and fundraising activities, and contribute across multiple areas of a growing nonprofit organization.

The ideal candidate is detail-oriented, technologically capable, an excellent communicator, and comfortable working in a small-team environment where responsibilities may overlap.

Key Responsibilities

Office Management & Operations

• Oversee the smooth day-to-day operation of the office.
• Manage the office space and maintain relationships with building service providers.
• Coordinate office technology, equipment, and technical support.
• Organize and maintain electronic and physical files.
• Develop, maintain, and improve office policies and procedures.
• Identify opportunities to streamline processes and improve organizational efficiency.
• Manage relationships with external vendors and service providers.
• Monitor and replenish office supplies and equipment.
• Help ensure the office remains organized, professional, and fully operational.

Financial & Administrative Support

• Process checks, wire transfers, and credit card donations.
• Enter and maintain accurate credit card expense information.
• Coordinate with Finance on financial and administrative matters.
• Maintain accurate records and supporting documentation.
• Assist with additional administrative and financial responsibilities as needed.

Donor Communications & Database Management

• Prepare and monitor communications with donors.
• Maintain accurate digital and direct-mail donor lists.
• Update and further customize the organization's donor database.
• Maintain the accuracy and integrity of donor information.
• Perform data entry and database maintenance.
• Work closely with the Development team to support donor engagement and fundraising initiatives.

Board & Event Support

• Schedule and organize Board meetings.
• Attend Board meetings and prepare meeting minutes.
• Assist with meeting materials and follow-up as needed.
• Provide logistical and on-site support for fundraising events.
• Coordinate with staff, vendors, and other stakeholders to support successful events.

Communications & Marketing Support

• Assist with placing advertisements and press releases in relevant publications.
• Support organizational communications and outreach initiatives.
• Provide basic social media and digital support as needed.
• Assist with additional projects across the organization.

Qualifications

• Minimum 5 years of relevant professional experience required.
• Bachelor's degree required.
• Previous office management, administration, nonprofit operations, or related experience.
• Excellent organizational skills and attention to detail.
• Strong writing and professional communication skills.
• Proficiency with Microsoft Office 365.
• Strong general technology skills and ability to learn new systems.
• Experience with CRM systems and data entry.
• Experience with Donorbox, Stripe, PayPal, NetSuite, or similar platforms is a plus.
• Comfortable working with databases, digital systems, and social media.
• Ability to develop and improve processes rather than simply follow existing procedures.
• Strong work ethic and ability to take ownership of responsibilities.
• Creative, resourceful, and solutions-oriented.
• Ability to manage multiple priorities in a fast-paced environment.
• Collaborative team player who is willing to assist across different areas of the organization.