Office Manager

Holt Plumbing & Heating, Inc.; Des Moines, Northern (IA, KY); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Holt Plumbing & Heating, Inc. is seeking an Office Manager to support our growing business in the Des Moines area. The role reports to the General Manager and focuses on People Operations, Accounting, and Office Management, with IT and other operations support as needed.

Salary range is $60,000–$80,000 per year. The candidate will handle interviews, onboarding, offboarding, employee data integrity in multiple systems, and general office administration, with additional IT and business operations

Qualifications

• 2+ years of office experience.
• Experience using Service Titan preferred.
• Strong written and verbal communication.
• High level of integrity and professionalism.
• Background check and drug screen required.

Responsibilities

• Coordinate candidate interviews with operations leaders.
• Collaborate with Employee Services for new hire onboarding.
• Collaborate with Employee Services for employee offboarding.
• Maintain office communications and compliance boards.
• Ensure data integrity in ADP, Service Titan, Samba, and other systems.
• Answer employee questions or direct them as needed.
• Escalate employee relations issues to the Regional Employee Services Team.

Skills

Office administration

Service Titan experience

Communication skills

Detail orientation

Team player

Tools

ServiceTitan

Job description

Overview

Office Manager

The Office Manager plays a critical role supporting our rapidly growing business by managing and administering the cross-functional administration and operation of the business. Reporting to the General Manager as a full-time role, the Office Coordinator will assist in supporting the business in the areas of People Operations, Accounting, and Office Management primarily, and IT, Business Operations, and Customer Success as needed.Pay: $60,000 - $80,000/Year

Primary Role Responsibilities:

• Employee Support, including:
• Coordinating candidate interviews with operations leaders.
• Collaborating with Employee Services for new hire onboarding.
• Collaborating with Employee Services for employee offboarding.
• Maintaining office communications and compliance boards.
• Ensuring data integrity with all employee-related information in ADP, Service Titan, Samba, and other systems.
• Answering or directing general employee questions.
• Escalating employee relations issues to the Regional Employee Services Team.
• General Office Administrative Support:
• Managing vendor and facility relationships.
• Reporting office progress to senior management and working with them to improve office operations and procedures.
• Ordering and maintaining general supplies.
• Assisting leadership in planning and executing employee events.
• Managing uniforms/apparel.
• Managing apprentice schooling and registration.
• Documenting all accidents, insurance claims, and safety violations for the safety committee.

Secondary Role Responsibilities:

• IT/Technology Support:
• Assisting with the ordering, distribution, tracking, and management of IT equipment and assets, such as laptops, PCs, printers, iPads, phones, and other technology.
• Coordinating and managing IT support and equipment repairs.
• Business Operations Support:
• Overseeing maintenance membership plans.
• Overseeing financing programs.
• Maintaining pace reporting to ensure call goals meet budgeted revenue targets.
• Overseeing licensing.
• Additional duties as assigned.
What You Bring:
• 2+ years of office experience.
• Experience using Service Titan. (preferred)
• Self-starter with the ability to work both autonomously as well as under direction.
• Strong detail-orientation with the ability to multi-task as needed.
• Strong communication skills, both written and verbal.
• Positive, conscientious team player who can effortlessly collaborate on teams and project lead as needed.
• Operates with a high degree of integrity and professionalism.
• Clear background check and drug screen.

Posted Min Pay Rate

USD $60,000.00/Yr.

Posted Max Pay Rate

USD $80,000.00/Yr.