Office Coordinator

Holt-Plumbing-Heating-Cooling-; Des Moines (IA); On-site; USD 60,000 - 80,000; Full time

Job summary

Holt-Plumbing-Heating-Cooling- is seeking an Office Manager to support cross-functional administration and operations. The role reports to the General Manager as a full-time position and covers People Operations, Accounting, and Office Management, with IT and Business Operations support as needed.

Responsibilities include coordinating interviews, onboarding, and offboarding; maintaining HR data and office communications; and ensuring data integrity across systems. A background check is required.

Qualifications

• 2+ years of office experience required.
• Experience using Service Titan preferred.
• Self-starter with ability to work autonomously and under direction.
• Strong attention to detail and ability to multi-task.
• Strong written and verbal communication skills.
• Positive, team-oriented collaborator with professionalism.

Responsibilities

• Provide employee support including coordinating interviews and onboarding.
• Manage vendor and facility relationships and office operations.
• Maintain data integrity in HR systems (ADP, Service Titan, Samba).
• Support IT equipment ordering, distribution, and repairs.
• Oversee licensing, financing programs, and call-relationship reporting.
• Document accidents, insurance claims, and safety incidents.

Skills

Office experience

Service Titan experience

Attention to detail

Communication skills

Tools

Service Titan

Job description

Overview

Office Manager

The Office Manager plays a critical role supporting our rapidly growing business by managing and administering the cross-functional administration and operation of the business. Reporting to the General Manager as a full-time role, the Office Coordinator will assist in supporting the business in the areas of People Operations, Accounting, and Office Management primarily, and IT, Business Operations, and Customer Success as needed.Pay: $60,000 - $80,000/Year

Primary Role Responsibilities:

• Employee Support, including:
• Coordinating candidate interviews with operations leaders.
• Collaborating with Employee Services for new hire onboarding.
• Collaborating with Employee Services for employee offboarding.
• Maintaining office communications and compliance boards.
• Ensuring data integrity with all employee-related information in ADP, Service Titan, Samba, and other systems.
• Answering or directing general employee questions.
• Escalating employee relations issues to the Regional Employee Services Team.
• General Office Administrative Support:
• Managing vendor and facility relationships.
• Reporting office progress to senior management and working with them to improve office operations and procedures.
• Ordering and maintaining general supplies.
• Assisting leadership in planning and executing employee events.
• Managing uniforms/apparel.
• Managing apprentice schooling and registration.
• Documenting all accidents, insurance claims, and safety violations for the safety committee.

Secondary Role Responsibilities:

• IT/Technology Support:
• Assisting with the ordering, distribution, tracking, and management of IT equipment and assets, such as laptops, PCs, printers, iPads, phones, and other technology.
• Coordinating and managing IT support and equipment repairs.
• Business Operations Support:
• Overseeing maintenance membership plans.
• Overseeing financing programs.
• Maintaining pace reporting to ensure call goals meet budgeted revenue targets.
• Overseeing licensing.
• Additional duties as assigned.
What You Bring:
• 2+ years of office experience.
• Experience using Service Titan. (preferred)
• Self-starter with the ability to work both autonomously as well as under direction.
• Strong detail-orientation with the ability to multi-task as needed.
• Strong communication skills, both written and verbal.
• Positive, conscientious team player who can effortlessly collaborate on teams and project lead as needed.
• Operates with a high degree of integrity and professionalism.
• Clear background check and drug screen.

Posted Min Pay Rate

USD $60,000.00/Yr.

Posted Max Pay Rate

USD $80,000.00/Yr.