Office Experience & Operations Lead

Nuveen, a TIAA company; West Chicago (IL); On-site; USD 37,000 - 50,000; Full time

Job summary

Nuveen, a TIAA company, is seeking a Workplace Experience & Operations Coordinator to be the primary point of contact for the office, handling front desk duties and coordinating broad workplace services across facilities, security, IT, and vendors.

You will plan events, support onboarding, manage badges, coordinate meetings and catering, and ensure a secure, welcoming environment that supports client experience and smooth day-to-day operations for the West Chicago office.

Qualifications

• High School preferred as educational background.
• 1 year of administrative, customer service, or workplace support experience required.
• 3 years of administrative, customer service, or workplace support experience preferred.

Responsibilities

• Greet visitors, direct them, and notify staff of arrivals.
• Support onboarding and workplace readiness, including badge access coordination.
• Coordinate meetings, events, and catering; manage logistics for day-to-day operations.
• Serve as a liaison with facilities, security, and service providers to resolve issues.
• Maintain organization and appearance of reception, conference rooms, and common areas.

Skills

Administration

Communication

Travel Program Management

Expense Reporting

Organizational Skills

Employee Engagement

Executive Presence

Relationship Management

Detail-Oriented

Adaptability

Accountability

Prioritization

Travel Expertise

Education

High School Preferred

Job description

Nuveen, a TIAA company, is seeking a Workplace Experience & Operations Coordinator to be the primary point of contact for the office, handling front desk duties and coordinating broad workplace services across facilities, security, IT, and vendors.

You will plan events, support onboarding, manage badges, coordinate meetings and catering, and ensure a secure, welcoming environment that supports client experience and smooth day-to-day operations for the West Chicago office.