Office Experience & Operations Lead

Nuveen, a TIAA company; New York (NY); On-site; USD 37,000 - 50,000; Full time

Job summary

Nuveen, a TIAA company, seeks a Workplace Experience & Operations Coordinator in New York to manage front desk activities, assist clients and vendors, and coordinate office events and daily operations. You will work with facilities, security and IT to ensure a secure, organized, and welcoming office environment.

The role emphasizes onboarding support, vendor coordination, and executive support, with duties including meeting logistics, catering oversight, and proactive issue resolution.

Qualifications

• 1 year of administrative, customer service, or workplace support experience
• 3 years of administrative, customer service, or workplace support experience preferred
• High School preferred

Responsibilities

• Greet visitors and direct them appropriately
• Notify personnel of visitor arrivals
• Assist clients and vendors in navigating the office
• Maintain workplace security with badges and logs
• Support onboarding and day-one office setup in coordination with security, compliance, IT and facilities
• Coordinate meetings, events, and catering for executives
• Liaise with facilities, security and vendors to resolve issues
• Oversee meeting room reservations and readiness
• Provide general administrative support as needed

Skills

Front desk

Customer service

Office coordination

Event planning

Vendor management

Onboarding support

Administrative support

Executive presence

Communication

Travel coordination

Education

High School Diploma

Job description

Nuveen, a TIAA company, seeks a Workplace Experience & Operations Coordinator in New York to manage front desk activities, assist clients and vendors, and coordinate office events and daily operations. You will work with facilities, security and IT to ensure a secure, organized, and welcoming office environment.

The role emphasizes onboarding support, vendor coordination, and executive support, with duties including meeting logistics, catering oversight, and proactive issue resolution.