Front Desk & Workplace Experience Specialist II

Box; Austin (TX); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Equity

Benefits

Job summary

Box's Austin, TX office is seeking a dynamic Workplace Services coordinator to maintain a welcoming front desk and oversee daily facilities operations. You will support programs, badge controls, space planning, and vendor management, helping sustain Box's culture and community.

The role involves coordinating security, safety compliance, and office events while collaborating with cross-functional teams to ensure a productive and inclusive environment for all Boxers.

Qualifications

• Bachelor's degree in facility management, business administration or relevant field.
• Minimum 3+ years’ experience in office/facilities management, admin work and events.
• Self-starter with strong organizational and problem-solving skills.
• Roll up your sleeves attitude; capable of handling many tasks.
• Ability to juggle multiple deadlines and projects.

Responsibilities

• Serve as the primary front desk contact Monday–Friday, greeting employees and guests.
• Manage day-to-day facilities operations and WPS programs (food, shipping, supplies, parking).
• Vendor setup and management; office space planning and moves.
• Enforce building security protocols and badge activations/deactivations.
• Act as Emergency Coordinator for the Austin Office with Security teams.
• Oversee health and safety compliance and support culture-building events.

Skills

Self-starter

Highly organized

Solution driven

Multitasking

Event planning experience

Education

Bachelor's degree in facility management or related field

Tools

Slack

Navan

Office Space

Canva

Building Engines

Job description

Box's Austin, TX office is seeking a dynamic Workplace Services coordinator to maintain a welcoming front desk and oversee daily facilities operations. You will support programs, badge controls, space planning, and vendor management, helping sustain Box's culture and community.

The role involves coordinating security, safety compliance, and office events while collaborating with cross-functional teams to ensure a productive and inclusive environment for all Boxers.