Workplace Services Specialist II

Box; Austin (TX); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Equity

Benefits

Job summary

Box's Austin, TX office is seeking a dynamic Workplace Services coordinator to maintain a welcoming front desk and oversee daily facilities operations. You will support programs, badge controls, space planning, and vendor management, helping sustain Box's culture and community.

The role involves coordinating security, safety compliance, and office events while collaborating with cross-functional teams to ensure a productive and inclusive environment for all Boxers.

Qualifications

• Bachelor's degree in facility management, business administration or relevant field.
• Minimum 3+ years’ experience in office/facilities management, admin work and events.
• Self-starter with strong organizational and problem-solving skills.
• Roll up your sleeves attitude; capable of handling many tasks.
• Ability to juggle multiple deadlines and projects.

Responsibilities

• Serve as the primary front desk contact Monday–Friday, greeting employees and guests.
• Manage day-to-day facilities operations and WPS programs (food, shipping, supplies, parking).
• Vendor setup and management; office space planning and moves.
• Enforce building security protocols and badge activations/deactivations.
• Act as Emergency Coordinator for the Austin Office with Security teams.
• Oversee health and safety compliance and support culture-building events.

Skills

Self-starter

Highly organized

Solution driven

Multitasking

Event planning experience

Education

Bachelor's degree in facility management or related field

Tools

Slack

Navan

Office Space

Canva

Building Engines

Job description

We are looking for a dynamic and proactive individual with exceptional interpersonal skills to join our Workplace Services team at Box's office in Austin, TX. As part of the Communities and Impact Team, we are dedicated to fostering the unique Box culture. If you enjoy connecting with others, making things happen, and meeting interesting new people, we’d love to hear from you!

WHAT YOU'LL DO

• Serve as the primary front desk point of contact Monday through Friday, managing employee, guest, vendor, and customer inquiries while delivering a professional and welcoming office experience
• Manage day-to-day facilities operations
• Manage WPS programs (i.e., food programs, shipping, office supplies, parking etc.)
• Vendor set up and management
• Office space planning, desk allocation, and moves
• Uphold building and Box global security protocols, including managing Box and building badge activations/deactivations
• Serve as an Emergency Coordinator for the Austin Office in close partnership with Box's Physical Security and Business Continuity teams
• Manage office health and safety compliance requirements
• Act as a culture builder by supporting the broader Community & Impact team on projects and events – including planning, coordinating, and executing
• Welcome new hires by conducting office tours, introducing workplace amenities, and fostering a strong sense of community and belonging
• Create and distribute internal communications such as Slack updates, to keep employees informed and engaged

WHO YOU ARE

• Bachelor's degree in facility management, business administration or relevant field
• Minimum 3+ years’ experience, ideally with a combination of office/facilities management, administrative work, and event planning
• Self-starter, highly organized, flexible, and solution driven
• A "roll up your sleeves" and get things done attitude - no task too big or too small!
• A proven ability to juggle multiple deadlines and projects
• Experience in tech is preferred (but not required)
• Knowledge of systems such as Slack, Navan, Office Space, Canva, and Building Engines preferred but not necessary

Box lives its values, with community and in-person collaboration being a core part of our culture. Your Recruiter will share more about how we work and company culture during the hiring process.

Based on current business needs, there is no relocation assistance provided for this role.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form . Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here .

Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks .

Boxers are expected to work from the office a minimum of 3 days per week, with a focus on Tuesdays, Wednesday and Thursdays.