Workplace Services Assistant

Box; Chicago (IL); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Equity options

Health benefits

Collaborative workspace

Job summary

Box, a leader in Intelligent Content Management, is seeking a proactive individual to join the Workplace Services team in Chicago. The role involves acting as the front desk point of contact while managing office operations and enhancing employee experience.

Ideal candidates hold a bachelor's degree and have at least 1 year of related experience. The position emphasizes problem-solving, organization, and the ability to thrive in a dynamic environment. Join Box to foster a collaborative culture and contribute to innovative content management solutions.

Qualifications

• Minimum 1+ year of experience in office/facilities management, administrative work, or event planning.
• Proven ability to manage multiple deadlines and projects.
• Self-directed with a knack for problem-solving.

Responsibilities

• Serve as the primary front desk point of contact.
• Assist with office operations including mail services and deliveries.
• Coordinate workplace events and support employee experience.

Skills

Interpersonal skills

Problem-solving

Organizational skills

Education

Bachelor's degree in facility management or business administration

Job description

WHAT IS BOX?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

We are looking for a dynamic and proactive individual with exceptional interpersonal skills to join our Workplace Services team at Box's office in Chicago. In this role, you will collaborate closely with our Office Manager who oversees the coordination, maintenance, and daily operations of our office spaces.

As part of the Communities and Impact Team, we are dedicated to fostering the unique Box culture. If you enjoy connecting with others, making things happen, and meeting interesting new people, we'd love to hear from you!

WHAT YOU'LL DO

• Serve as the primary front desk point of contact Monday through Friday, managing employee, guest, vendor, and customer inquiries while delivering a professional and welcoming office experience.
• Assist with office operations including mail services, shipping and receiving, deliveries, stocking and maintaining organized, clean, and presentation-ready office spaces.
• Collaborate with Physical Security and building management teams to address workplace issues, elevate concerns appropriately, and maintain operational efficiency.
• Coordinate and support workplace events, vendor operations, and global team initiatives to enhance employee experience and office culture.
• Create and distribute internal communications such as Slack updates, to keep employees informed and engaged.
• Welcome new hires by conducting office tours, introducing workplace amenities, and fostering a strong sense of community and belonging.
• Act as a culture ambassador by promoting company values, supporting employee engagement initiatives, and contributing to a positive workplace environment.

WHO YOU ARE

• Bachelor's degree in facility management, business administration, or relevant work experience.
• Minimum 1+ year of experience, ideally with a combination of office/facilities management, administrative work, and event planning.
• A willingness to be self-directed, with a knack for problem solving and finding inefficiencies – anticipate potential problems, and drive toward solutions.
• A "roll up your sleeves" and get things done attitude – no task too big or too small!
• A proven ability to juggle multiple deadlines and projects; must be highly organized.

Box lives its values, with community and in-person collaboration being a core part of our culture. For this role, you are expected to work from the Chicago office 5 days per week.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance. The Fair Chance Ordinance is provided here.

Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. The Fair Chance Ordinance is provided here.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks.

In accordance with OFCCP compliance, here is the Pay Transparency Provision.

United States Pay Range: $41,000 — $55,000 USD