Office Experience & Facilities Coordinator (NYC)

Chime Enterprise; New York (NY); On-site; USD 43,000 - 59,000; Full time

Benefits offered by this job

In-office policy

Benefits package including health &福利

Vacation policy and paid time off

Wellbeing stipend

Job summary

Chime is hiring a Workplace Experience Coordinator for our New York City office. You will own the day-to-day operations of our 84,000 sq. ft. space, partnering with the Workplace Experience Lead and Regional Manager to shape how the office operates and how Chimers experience it.

The role requires a hands-on approach, ownership of desk setups, mail, events, and office security, and a strong service mindset. Office presence is five days a week with opportunities to influence processes as we grow.

Qualifications

• 1–3 years in a fast-paced Workplace or Facilities role.
• Strong service mindset with ownership of tasks.
• Excellent organization and attention to detail, able to manage multiple tasks.
• Curiosity about how systems work and how to improve the Chimer experience.
• Good judgment on when to decide, ask, or escalate.

Responsibilities

• Create an exceptional day-to-day workplace experience in the NYC office.
• Serve as first point of contact for workplace questions and onsite needs.
• Partner with Workplace Experience and cross-functional teams to ensure a seamless experience.
• Support onsite meetings, events, and office setup/breakdown.
• Own day-one experience for new hires, including desk setups and orientation.
• Manage mail and package operations and deliveries.
• Coordinate facilities requests and vendor visits through completion.
• Maintain workplace documentation and inventories; identify improvements.
• Proactively troubleshoot and keep the office running smoothly.

Tools

Google Workspace

Slack

Envoy

Jira

Job description

Chime is hiring a Workplace Experience Coordinator for our New York City office. You will own the day-to-day operations of our 84,000 sq. ft. space, partnering with the Workplace Experience Lead and Regional Manager to shape how the office operates and how Chimers experience it.

The role requires a hands-on approach, ownership of desk setups, mail, events, and office security, and a strong service mindset. Office presence is five days a week with opportunities to influence processes as we grow.