Office Experience & Executive Support Lead

Hankey Group External; Los Angeles (CA); On-site; USD 33,000 - 43,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life Insurance

401K matching

Stock Ownership Program (ESOP)

Wellness program

Metro card reimbursement

Career path opportunities

Discounts on parks & attractions

AT&T discounts

Onsite yoga

Paid vacation

Paid sick days

Paid holidays

Office gym

Dell employee program

Job summary

Westlake Financial is seeking a Workplace Experience Coordinator in Los Angeles to manage daily office operations, front-desk reception, and guest hospitality while supporting executives and visitors. The role emphasizes a welcoming environment, efficient processes, and professional communication.

Ideal candidates have 1–2 years of related experience, a bachelor’s degree or equivalent, and strong MS Office skills. Spanish is a plus for guest interactions in a bilingual setting.

Qualifications

• Bachelor's degree or equivalent required.
• Excellent written and verbal communication skills.
• Strong organizational skills with attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong interpersonal skills with a professional, polished approach.
• Demonstrated ability to handle confidential information appropriately.
• Proficiency with Microsoft Office applications.
• Ability to take initiative and work independently.

Responsibilities

• Coordinate day-to-day office operations to support an organized and efficient workplace.
• Maintain a professional, organized, and welcoming reception and lobby environment.
• Coordinate visitor access, meeting room reservations, and guest logistics.
• Receive, sort, and distribute mail, packages, and deliveries.
• Coordinate with vendors and service providers to support office operations.
• Assist with purchasing, invoices, and administrative processes.
• Support workplace needs and special projects as assigned.
• Serve as the primary welcome point for visitors and guests.
• Deliver a professional, positive, and welcoming experience for employees and visitors.
• Answer, screen, and direct incoming calls professionally.
• Provide executive coordination including calendar management and meeting logistics.
• Arrange business travel and related logistics.
• Screen and prioritize communications and follow-up items.

Skills

Communication

Organization

Multitasking

Interpersonal skills

Confidential info handling

MS Office

Initiative

Independence

Reliability

Education

Bachelor's degree or equivalent

Bilingual Spanish (preferred)

Tools

Microsoft Office

Job description

Westlake Financial is seeking a Workplace Experience Coordinator in Los Angeles to manage daily office operations, front-desk reception, and guest hospitality while supporting executives and visitors. The role emphasizes a welcoming environment, efficient processes, and professional communication.

Ideal candidates have 1–2 years of related experience, a bachelor’s degree or equivalent, and strong MS Office skills. Spanish is a plus for guest interactions in a bilingual setting.