Office Experience Champion

Doist; Boston (MA); Hybrid; USD 52,000 - 56,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Hybrid work model

Job summary

Constant Contact in Boston is seeking a Workplace Experience Partner to be the welcoming face of the office and help create a productive, engaging environment. You’ll collaborate with HR, IT, Finance, and Facilities to keep the workspace running smoothly and support onboarding for new team members.

You’ll greet visitors, coordinate logistics, manage office services, and contribute to a positive employee experience in a hybrid work setting.

Qualifications

• You genuinely enjoy helping people and creating positive experiences for others.
• You're welcoming, approachable, and thrive in a customer-focused environment.
• You're highly organized and able to balance routine responsibilities with unexpected requests.
• Experience using Google Workspace or similar productivity tools.

Responsibilities

• Serve as the first point of contact for employees, candidates, customers, vendors, and guests, ensuring a warm, professional welcome.
• Help cultivate a positive office atmosphere where employees feel supported and connected.
• Build relationships across the organization and become a trusted resource for workplace questions.
• Keep the Office Running Smoothly: oversee day-to-day workplace operations, ensuring the office is organized, clean, and stocked.
• Manage office supplies, kitchens, meeting rooms, and workplace amenities.
• Coordinate mail, shipping, deliveries, and other workplace logistics.
• Respond to employee requests and workplace tickets, resolving issues directly when possible.
• Work with building management on maintenance requests and facility needs.
• Coordinate vendors and services to ensure an outstanding workplace experience.
• Coordinate catering, office supplies, furniture, and workplace services.
• Process purchase orders, invoices, and other admin requests.

Skills

Customer service

Office management

Facilities coordination

Operations

Administrative support

Hospitality

Tools

Google Workspace

Job description

Constant Contact in Boston is seeking a Workplace Experience Partner to be the welcoming face of the office and help create a productive, engaging environment. You’ll collaborate with HR, IT, Finance, and Facilities to keep the workspace running smoothly and support onboarding for new team members.

You’ll greet visitors, coordinate logistics, manage office services, and contribute to a positive employee experience in a hybrid work setting.