Office Experience Architect — NYC

Chime Financial, Inc; New York (NY); On-site; USD 43,000 - 60,000; Full time

Job summary

Chime is hiring a Workplace Experience Coordinator for our New York City office. You’ll own the day-to-day operations of our 84,000 sq. ft.

space and work closely with the Workplace Experience Lead and Regional Manager to shape the office experience. The role is in-office five days a week, supporting meetings, events, mail operations, desk setups, and new-hire onboarding to ensure Chimers have a productive start from day one.

Qualifications

• 1–3 years of experience in a Workplace or Facilities role.
• Strong service mindset and follow-through.
• Excellent organization and attention to detail.
• Curiosity about how and why things work.
• Good judgement on when to decide or escalate.
• Clear, friendly communication with colleagues and vendors.
• Open to feedback and willing to adjust.
• Familiarity with Google Workspace, Slack, Envoy, Jira; comfortable with AI tools.
• Ability to lift 50 lbs.
• Onsite five days a week availability.

Responsibilities

• Create an exceptional day-to-day workplace experience in our New York City office.
• Serve as a friendly and reliable first point of contact for workplace needs.
• Partner with Workplace Experience teammates and cross-functional partners.
• Support onsite meetings, events, and other moments that bring Chimers together.
• Own day-one workplace experience for new hires, including desk setups and tours.
• Own day-to-day mail and package operations and deliveries.
• Coordinate day-to-day facilities requests and vendor visits through completion.
• Maintain accurate workplace documentation and inventories.
• Bring a proactive, hands-on approach to the workplace.

Skills

Customer service mindset

Strong organization

Clear communication

Curiosity about how things work

Good judgement

Open to feedback

Comfort with AI tools

Tools

Google Workspace

Slack

Envoy

Jira

AI tools

Job description

Chime is hiring a Workplace Experience Coordinator for our New York City office. You’ll own the day-to-day operations of our 84,000 sq. ft.

space and work closely with the Workplace Experience Lead and Regional Manager to shape the office experience. The role is in-office five days a week, supporting meetings, events, mail operations, desk setups, and new-hire onboarding to ensure Chimers have a productive start from day one.