NYC Office Experience & Culture Lead

Mercury; United States; Ibrido; USD 86.000 - 96.000; Tempo pieno

Vantaggi offerti da questo lavoro

Equity (stock options/RSUs)

Competitive benefits

Descrizione del lavoro

Mercury is seeking an in-office Workplace Experience Specialist for our New York City hub. You will own the day-to-day office experience, manage space operations, and ensure a welcoming environment that reflects Mercury’s design and culture.

You will coordinate monthly events, partner with People/IT/Finance, and keep desks, AV, and access systems running smoothly. This role is in-office Mon–Fri with some remote time and requires a can-do, service-oriented mindset.

Competenze

• 2-3+ years of office management experience.
• Warm, approachable personality with proactive service.
• Excellent attention to detail and strong organization.
• Sound judgment to decide when to handle or escalate issues.
• Design sensibility for a well-considered space.
• Clear written communication across Slack and email.
• Team player who supports teammates and events.

Mansioni

• Serve as on-site presence and cultural ambassador for the NYC office daily.
• Own daily space operations: lunch, kitchen, mail, deliveries, visitor mgmt.
• Keep the office organized and aligned with the company aesthetic.
• Plan and execute monthly office events and onsite gatherings.
• Manage relationships with onsite vendors within budget.
• Set up desks, rooms, AV for new hires and guests; assist access and safety.
• Support onsite events and broader employee experience initiatives.
• Identify improvements to spaces and services as the team grows.
• Communicate updates and invitations to the local team.

Conoscenze

Office management

Customer service

Attention to detail

Communication

Design aesthetics

Team collaboration

Proactive problem solving

Strumenti

Slack

Email

Descrizione del lavoro

Mercury is seeking an in-office Workplace Experience Specialist for our New York City hub. You will own the day-to-day office experience, manage space operations, and ensure a welcoming environment that reflects Mercury’s design and culture.

You will coordinate monthly events, partner with People/IT/Finance, and keep desks, AV, and access systems running smoothly. This role is in-office Mon–Fri with some remote time and requires a can-do, service-oriented mindset.