Office Coordinator / Sales Assistant

Tomjames; Dallas (TX); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

401(k) plan

Job summary

Tom James Company in Dallas, TX is seeking an office professional to support our sales team, store leaders and executives. This full-time role is 36 hours per week at $20 per hour, with a generous PTO plan, paid holidays, and a 401(k). Regular onsite attendance is required.

Key duties include order entry, receiving and shipping, alterations coordination, and front-line communications. The position emphasizes organization, reliability, and the ability to handle multiple tasks in a fast-paced

Qualifications

• Experience using social media platforms for marketing and research purposes.
• Proficiency with Microsoft Office and Google Docs.
• Ability to multi-task in a fast-paced environment and meet deadlines.
• Strong organizational skills.
• Valid driver's license; driving may be required in some areas.

Responsibilities

• Entering Order Tickets, Customer Order Forms, and customer payments daily.
• Unpacking received shipments daily and preparing garments for delivery.
• Processing returns, remakes and alterations.
• Preparing clothing for delivery by Sales Professionals.
• Picking up and delivering client items as needed.
• Entering alteration instructions into the system and coordinating with tailors.
• Answering incoming calls, managing store email, and running errands.
• Making bank deposits and communicating with factories, customers, and corporate office.
• Performing other duties as assigned.

Skills

Multitasking

Organizational skills

Communication

Customer service

Attention to detail

Tools

Microsoft Office

Google Docs

Job description

At the Tom James Company, an office professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An office professional is a valued member of the Tom James support team.

We currently have a full-time opening in our Dallas, TX office. Our position is for 36 hours per week at $20 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan.

Regular onsite attendance is required.

Order Entry

• Entering Order Tickets, Customer Order Forms, and customer payments daily

Receiving & Shipping

• Unpacking received shipments daily
• Prepping and steaming garments for delivery and placing on Sales Professional's rack
• Processing returns, remakes and alterations
• Preparing clothing for delivery by Sales Professional
• Picking up and delivering client items as needed

Alterations

• Entering alteration instructions into the proprietary system
• Delivering/picking up garments to/from outside contractor tailors
• Preparing alteration report for corporate office

Telephones/E-Mail/Mail

• Answering incoming phone calls and relaying messages to appropriate Sales Professional
• Checking store e-mail daily and forwarding information to the relevant person(s)
• Making bank deposits and running errands
• Making follow-up calls to factories, customers, and corporate office
• Performing other duties as assigned

• Experience using social media platforms for marketing and research purposes
• Strong computer skills, including proficiency with Microsoft Office and Google Docs
• Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines
• Strong organizational skills
• Ability to bend and lift 30 lbs.
• Valid driver’s license except in larger metropolitan areas where driving is not required