Office Coordinator

Tom James Company; King of Prussia (PA); On-site; USD 23,866 - 33,992; Part time

Benefits offered by this job

Generous PTO plan

Paid holidays

401(k) plan

Job summary

Tom James Company is seeking a part-time office professional to support the sales team at their King of Prussia, PA office. This role involves order entry, receiving and preparing shipments, and maintaining communication through phone and email. The position requires strong organizational skills, proficiency in Microsoft Office, and the ability to lift up to 20 lbs. The pay is $21.00 per hour with a generous PTO plan and paid holidays. Regular onsite attendance is required.

Responsibilities

• Entering Order Tickets, Customer Order Forms, and customer payments daily.
• Unpacking received shipments and prepping garments for delivery.
• Processing returns, remakes, and alterations.
• Answering incoming phone calls and managing store email.
• Making follow-up calls to factories, customers, and corporate office.

Skills

Experience with social media platforms for marketing

Extensive knowledge of computer and Microsoft Office

Ability to multi-task in a fast-paced environment

Strong organizational skills

Ability to bend and lift up to 20 lbs

Valid Driver’s License

Tools

Microsoft Office

Google Docs

Job description

At the Tom James Company, an office professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An office professional is a valued member of the Tom James support team.

We currently have a part-time opening in our King of Prussia, PA office. Our position is for 20 hours per week at $21.00 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan. Regular onsite attendance required.

Responsibilities

Order Entry

• Entering Order Tickets, Customer Order Forms, and customer payments daily

Receiving & Shipping

• Unpacking received shipments daily
• Prepping and steaming (if necessary) garments for delivery; placing on proper Sales Professionals rack
• Processing returns, remakes and alterations
• Prepares all clothing for delivery by sales professional
• Picks up and delivers client items as needed

Alterations

• Entering all alteration instructions into the proprietary system
• Delivering/picking up garments to/from outside (contract) tailors
• Compiling Alteration Expense Summary for in-house tailors and sending to Accounting

Telephones/E-Mail/Mail

• Answering incoming phone calls and giving messages to Sales Professional
• Checking store e-mail daily and giving all information to the proper person(s)

Bank Deposits/Errands

• Makes follow-up calls to factories, customers, and corporate office

Other duties

• Performing other duties as assigned.

Required Knowledge, Skills & Abilities

• Experience with social media platforms for marketing and research purposes
• Extensive knowledge of computer, Microsoft Office software and Google Docs
• Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines
• Strong organizational skills
• Ability to bend and lift up to 20 lbs.
• Valid Driver’s License (Exception: larger metropolitan areas)