Office Coordinator / Sales Assistant

Tom James Company; Dallas (TX); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

PTO plan

Paid holidays

401(k) plan

Job summary

The Tom James Company seeks an office professional in Dallas, TX for a full-time role at 36 hours/week, $20/hour, with PTO and a 401(k). Regular onsite attendance is required.

Responsibilities include order entry, receiving/shipping, alterations coordination, and telephones/e-mail/mail duties to keep the sales and store operations running smoothly.

Qualifications

• Experience using social media platforms for marketing and research purposes.
• Strong computer skills, including proficiency with Microsoft Office and Google Docs.
• Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines.
• Strong organizational skills.
• Ability to bend and lift 30 lbs.
• Valid driver’s license except in larger metropolitan areas where driving is not required.

Responsibilities

• Order Entry: Enter order tickets, forms, and customer payments daily.
• Receiving & Shipping: Unpack shipments, prep garments, and handle returns/remakes.
• Alterations: Enter alteration instructions and coordinate with tailors.
• Telephones/E‑Mail/Mail: Answer calls, check email, forward information, and run errands.

Skills

Social media marketing

Multi-tasking

Organizational skills

Time management

Tools

Microsoft Office

Google Docs

Job description

At the Tom James Company, an office professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An office professional is a valued member of the Tom James support team.

We currently have a full-time opening in our Dallas, TX office. Our position is for 36 hours per week at $20 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan.

Regular onsite attendance is required.

RESPONSIBILITIES

Order Entry

• Entering Order Tickets, Customer Order Forms, and customer payments daily

Receiving & Shipping

• Unpacking received shipments daily
• Prepping and steaming garments for delivery and placing on Sales Professional's rack
• Processing returns, remakes and alterations
• Preparing clothing for delivery by Sales Professional
• Picking up and delivering client items as needed

Alterations

• Entering alteration instructions into the proprietary system
• Delivering/picking up garments to/from outside contractor tailors
• Preparing alteration report for corporate office

Telephones/E-Mail/Mail

• Answering incoming phone calls and relaying messages to appropriate Sales Professional
• Checking store e-mail daily and forwarding information to the relevant person(s)
• Making bank deposits and running errands
• Making follow-up calls to factories, customers, and corporate office
• Performing other duties as assigned

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

• Experience using social media platforms for marketing and research purposes
• Strong computer skills, including proficiency with Microsoft Office and Google Docs
• Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines
• Strong organizational skills
• Ability to bend and lift 30 lbs.
• Valid driver’s license except in larger metropolitan areas where driving is not required