Office Coordinator & Records Clerk – Customer Support

California Water Environment Association Inc; Santa Fe Springs (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Paid holidays

401(k) retirement plan

Profit sharing

Life insurance

AD&D

LTD insurance

Health savings account

Flexible spending plans

Job summary

Golden State Water Company is seeking a committed clerical associate to perform general office tasks, greet customers, explain policies, file records, and support billing inquiries using the Customer Service Billing System.

This role requires a high school diploma, at least three years of related business experience, strong English skills, and the ability to work with little supervision. The position offers comprehensive benefits and a background check.

Qualifications

• High school diploma or equivalent required.
• Three years of related business experience.
• Knowledge of report writing style and format.

Responsibilities

• Perform general clerical tasks with minimal supervision, including typing, filing, and records management.
• Handle customer service inquiries and explain applicable rules, policies, and procedures.
• File documents and maintain records; compile data for reports and special requests.
• Route calls, assist walk-in inquiries, and schedule appointments.
• Monitor and process a variety of reports and maintain office supplies.

Skills

Report writing

English proficiency

Clerical tasks

Education

High school diploma or equivalent

Tools

Customer Service Billing System

Job description

Golden State Water Company is seeking a committed clerical associate to perform general office tasks, greet customers, explain policies, file records, and support billing inquiries using the Customer Service Billing System.

This role requires a high school diploma, at least three years of related business experience, strong English skills, and the ability to work with little supervision. The position offers comprehensive benefits and a background check.