Administrative Assistant II: Clerical & Customer Service

Golden State Water Company; Santa Fe Springs (CA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid vacation and holidays

401(k) retirement plan and profit‑shar

Life, AD&D, and LTD insurance

Health savings account and flexible/sp

Job summary

Golden State Water Company is seeking a detail-oriented office clerk to support daily clerical tasks and customer inquiries in California. You will maintain records, handle typing and data entry, and assist with standard reporting under established procedures.

The role requires a high school diploma or equivalent and at least three years of related experience, with strong English language skills. This on-site position offers a comprehensive benefits package and opportunities for growth.

Qualifications

• High school diploma or equivalent required.
• Three years of related business experience.
• Knowledge of report writing style and format.

Responsibilities

• Performs a variety of general clerical assignments within established procedures and without close supervision.
• Files documents and maintains records, compiles data for reports.
• Handles customer service inquiries using the Customer Service Billing System.
• Screens and routes incoming calls and walk-in inquiries, and schedules appointments.
• Maintains office supplies and reviews requisition forms to ensure receipt of ordered items.
• Performs other duties as assigned.
• Works under general supervision.

Skills

Customer service

Verbal communication

Office administration

Typing

Data entry

Education

High school diploma or equivalent

Tools

Customer Service Billing System

Job description

Golden State Water Company is seeking a detail-oriented office clerk to support daily clerical tasks and customer inquiries in California. You will maintain records, handle typing and data entry, and assist with standard reporting under established procedures.

The role requires a high school diploma or equivalent and at least three years of related experience, with strong English language skills. This on-site position offers a comprehensive benefits package and opportunities for growth.