Office Coordinator II

Montefiore Health System; City of Yonkers (NY); Vor Ort; USD 40.000 - 57.000; Vollzeit

Zusammenfassung

Montefiore Medical Center in Yonkers, NY is seeking an Office Coordinator II to perform secretarial and routine administrative duties, greet patients, collect copays, verify demographics and insurance, and ensure accurate EPIC registrations.

The role requires strong customer service, HIPAA knowledge, and ability to work across two site locations with flexible hours. Bilingual Spanish is required and prior alignment with insurance verification is a plus.

Qualifikationen

• High School Diploma/GED Required; Associate degree preferred
• 5 years of front desk/ patient facing experience in a dynamic practice/office setting
• Spanish Bilingual required
• Successful completion of vocabulary assessment
• Insurance verification knowledge a plus
• Epic Registration/Scheduling preferred
• Multi-tasking, excellent telephone skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus.

Aufgaben

• Greets, checks patients in/out, collect copayments, verify demographic and insurance information
• Ensures patient registration is complete and accurate in EPIC
• Familiarity with insurances and pre-authorization process
• Obtains authorizations for diagnostic tests and scheduling test appointments
• Obtains visit authorizations
• Ability to communicate and interact efficiently with adults and elder adult populations
• Strong customer service skills; knowledge of medical terminology
• Prioritizes assignments and organizes office functions to ensure effective operations
• Assist patients, nurses, doctors, and all clinical personnel with clerical requests
• Excellent phone etiquette must be
• May lead and train clerical staff

Kenntnisse

Front desk

Patient facing

Customer service

Phone etiquette

Bilingual Spanish

Communication

Time management

Organization

Ausbildung

High School Diploma/GED

Associate degree preferred

Tools

EPIC

Epic Registration/Scheduling

Word processing

Jobbeschreibung

City/State:

Yonkers, New York

Grant Funded:

No

Department:

Brma - Operations

Bargaining Unit:

1199

Work Shift:

Day

Work Days:

ALTERNATE WORK SCHEDULE

Scheduled Hours:

Hours Vary

Scheduled Daily Hours:

Hours Vary

Hourly Rate:

$34.93

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here.

This Office Coordinator II performs secretarial and routine administrative duties. Greets, checks patients in/out, collect copayments, verify demographic and insurance information.Ensurespatient registration is complete andaccuratein EPIC. Familiarity withinsurancesand pre-authorization process. Obtains authorizations for diagnostic tests and scheduling test appointments. Obtains visit authorizations. Ability to communicate and interact efficiently with adults andelderadult populations. This position requires strong customer service skills; knowledge of medical or equally complex terminology. Prioritizes assignments and organizes office functions to ensure effective operations.Assistpatients, nurses, doctors, and all clinical personnel with clerical requests.Excellent phone etiquettea must. In-depth knowledge of HIPPA guidelines and policy procedures.May lead and train clerical staff.

This role provides secretarial coverage at multiple locations: Main Location-967 N Broadway, Yonkers, NY 10701; Other Locations: 984 N Broadway, 18 Ashford Avenue, Dobbs Ferry, NY and 60 East 208thStreet, Bronx, NY

Flexible schedule due to operation demands( 8a-430p, 830a-5p OR 9a-530p).Rotating weekends Required.

REQUIREMENTS:

High School Diploma/GED Required; Associate degree preferred

5 years of front desk/ patient facing experiencein a dynamic practiceoffice setting Required

Spanish Bilingualrequired

Successful completion of vocabulary assessment

Insurance verification knowledge a plus

Epic Registration/Scheduling preferred

Multi-tasking, excellent telephone skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, WordProcessing ,Professionalism, Quality Focus.

Ability to work at two site locations:967 N Broadway, Yonkers, NY 10701(primary) and984 N Broadway, Yonkers, NY 10701, 18 Ashford Avenue, Dobbs Ferry, NY and 60 East 208thStreet, Bronx, NY

Montefiore Medical Center is an equal employment opportunity employer. Montefiore Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.