Office Coordinator II

Montefiore New Rochelle; City of Yonkers (NY); Vor Ort; USD 40.000 - 57.000; Vollzeit

Zusammenfassung

Montefiore New Rochelle seeks an Office Coordinator II to handle front desk duties, patient check-in/out and copay collections. You will verify demographics and insurance information, ensuring accurate EPIC registration and coordinating authorizations for tests.

The role requires strong customer service, HIPAA knowledge, and the ability to support multiple sites with a flexible schedule, including weekends. Bilingual Spanish is required.

Qualifikationen

• 5 years of front desk/patient-facing experience in a dynamic practice setting.
• Spanish bilingual required.
• Insurance verification knowledge a plus.
• Epic Registration/Scheduling experience preferred.
• Multitasking, telephone skills, customer service, time management, organization.

Aufgaben

• Greets, checks patients in/out and collects copays; verifies demographics and insurance.
• Ensures patient registration is complete and accurate in EPIC.
• Obtains authorizations for diagnostic tests and scheduling test appointments.
• Obtains visit authorizations.
• May lead and train clerical staff.
• Provide secretarial coverage across multiple Yonkers locations.

Kenntnisse

Customer Service

Front Desk

Time Management

Organization

Phone Etiquette

HIPAA Knowledge

Ausbildung

High School Diploma/GED

Associate degree preferred

Tools

EPIC

Jobbeschreibung

Office Coordinator II### Office Coordinator IIApply: 984 North Broadway: Full time: Posted Today: JR233909**City/State:**Yonkers, New York**Grant Funded:**No**Department:**Brma - Operations**Bargaining Unit:**1199**Work Shift:**Day**Work Days:**ALTERNATE WORK SCHEDULE**Scheduled Hours:**Hours Vary**Scheduled Daily Hours:**Hours Vary**Hourly Rate:**$34.93For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here.This **Office Coordinator II** performs secretarial and routine administrative duties. Greets, checks patients in/out, collect copayments, verify demographic and insurance information. Ensures patient registration is complete and accurate in EPIC. Familiarity with insurances and pre-authorization process. Obtains authorizations for diagnostic tests and scheduling test appointments. Obtains visit authorizations. Ability to communicate and interact efficiently with adults and elder adult populations. This position requires strong customer service skills; knowledge of medical or equally complex terminology. Prioritizes assignments and organizes office functions to ensure effective operations. Assist patients, nurses, doctors, and all clinical personnel with clerical requests. Excellent phone etiquette a must. In-depth knowledge of HIPPA guidelines and policy procedures. May lead and train clerical staff.\\*This role provides secretarial coverage at multiple locations: Main Location- 967 N Broadway, Yonkers, NY 10701; Other Locations: 984 N Broadway, 18 Ashford Avenue, Dobbs Ferry, NY and 60 East 208th Street, Bronx, NY\\*\\*Flexible schedule due to operation demands ( 8a-430p, 830a-5p OR 9a-530p). Rotating weekends Required.**REQUIREMENTS:**High School Diploma/GED Required; Associate degree preferred5 years of front desk/ patient facing experience in a dynamic practice office setting RequiredSpanish Bilingual requiredSuccessful completion of vocabulary assessmentInsurance verification knowledge a plusEpic Registration/Scheduling preferredMulti-tasking, excellent telephone skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus.Ability to work at two site locations: 967 N Broadway, Yonkers, NY 10701 (primary) and 984 N Broadway, Yonkers, NY 10701, 18 Ashford Avenue, Dobbs Ferry, NY and 60 East 208th Street, Bronx, NY