Bilingual Patient Access Coordinator II - Multi-Site

Montefiore Medical Center; United States; On-site; USD 40,000 - 57,000; Full time

Job summary

Montefiore Medical Center in Yonkers, NY, is hiring an Office Coordinator II to perform secretarial and routine administrative duties. You will greet patients, check in/out, collect copays, and verify demographic and insurance information.

You will ensure accurate EPIC registration and obtain authorizations for tests, communicating effectively with adults and elder adults. A strong patient service orientation is essential.

Qualifications

• High School Diploma/GED required; Associate degree preferred.
• 5 years of front desk/patient facing experience in a dynamic practice office setting required.
• Spanish bilingual required.
• Successful completion of vocabulary assessment.
• Insurance verification knowledge a plus.
• Epic Registration/Scheduling preferred.

Responsibilities

• Greets, checks patients in/out, collect copayments, verify demographic and insurance information.
• Ensures patient registration is complete and accurate in EPIC.
• Obtains authorizations for diagnostic tests and scheduling test appointments.
• Obtains visit authorizations.
• Communicates with adults and elder adult patients with strong customer service.
• May lead and train clerical staff.

Skills

Front desk experience

Customer service

Phone etiquette

Time management

Detail oriented

Spanish bilingual

Education

High School Diploma/GED

Associate degree preferred

Tools

EPIC Registration/Scheduling

Job description

Montefiore Medical Center in Yonkers, NY, is hiring an Office Coordinator II to perform secretarial and routine administrative duties. You will greet patients, check in/out, collect copays, and verify demographic and insurance information.

You will ensure accurate EPIC registration and obtain authorizations for tests, communicating effectively with adults and elder adults. A strong patient service orientation is essential.