Office Coordinator for Efficient Admin & Customer Support

Clayton Homes (New); Virginia (IL); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

401K with company match

Paid time off

Paid holidays

Parental leave

Employee assistance program

Volunteer time off

Job summary

Clayton Homes (New) is seeking an Office Coordinator to provide essential administrative support for the Home Center, handling file management, correspondence, scheduling, and liaison activities across departments.

The role requires strong organizational and communication skills, with proficiency in Word, Excel, and Outlook. You will support payments, invoicing, and compliance tasks in a collaborative team environment. Clayton emphasizes health benefits, retirement plans, and paid time off.

Qualifications

• High School diploma or equivalent.
• Proficient in Microsoft Word, Excel, and Outlook Express.
• Strong written and verbal communication skills.
• Possess strong customer service skills.
• Able to multi-task and adapt to changes with ease.
• Must be reliable and dependable.
• Able to work effectively and efficiently in a team environment.

Responsibilities

• Assemble, update, and maintain customer files as needed for Home Center processes and compliance, ensuring record retention policies are adhered to.
• Assist Home Center team members in working with Home Office liaisons to carry out sales, marketing, human resource and other business processes.
• May assist in preparation of sales packages, complete parts orders, billback requests for payments from manufacturer on covered items, and schedule service through contractors.
• Prepare letters, flyers for Home Center promotions, copies, business card requests, and other correspondence as requested by the Home Center Manager.
• This position serves as a point of contact between different departments or individuals within the organization, relaying messages and ensuring effective communication channels.
• Interact with clients, visitors, and employees, providing assistance and ensuring a positive experience for all.
• Assist customers with general questions, route phone calls and messages accurately and quickly.
• May assist with office compliance and internal audit preparation.
• Assist Home Center Manager in collecting invoices, scheduling payment to contractors, making bank deposits, etc.
• Can operate and perform tasks associated with the role of Office Coordinator in Vantage: + Vantage tasks + SES Pro + My Home Service

Skills

Microsoft Word

Microsoft Excel

Outlook Express

Communication skills

Customer service

Education

High School diploma

Job description

Clayton Homes (New) is seeking an Office Coordinator to provide essential administrative support for the Home Center, handling file management, correspondence, scheduling, and liaison activities across departments.

The role requires strong organizational and communication skills, with proficiency in Word, Excel, and Outlook. You will support payments, invoicing, and compliance tasks in a collaborative team environment. Clayton emphasizes health benefits, retirement plans, and paid time off.