Office Coordinator

Manufacturing Inc; Holyoke (MA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Incentive recognition bonus program

Job summary

Manufacturing Inc. is seeking an organized Office Coordinator to support branch operations, administration, and client relations. You will coordinate orders, manage ERP workflows, and deliver excellent Customer Service to internal and external partners.

You will work with SAP, Excel, and Word to prepare documents, maintain records, and align scheduling with production timelines. A Logistics coordinator mindset will help ensure on-time shipments and efficient office operations.

Qualifications

• High school diploma or equivalent; college coursework in business or accounting is a plus.
• Prior professional experience as an Office coordinator, administrative specialist, or operational clerk.
• Demonstrated history of delivering patient, professional Customer Service across high-touch interactions.
• Working knowledge of Manufacturing Coordinator duties supporting plant scheduling and supply fulfillment.
• Advanced proficiency in Excel, SAP, and Microsoft Word.

Responsibilities

• Serve as the primary branch Office coordinator, providing daily administrative support to leadership, sales teams, and plant staff while maintaining organized office systems.
• Deliver top-tier Customer Service by answering calls, managing inquiries, and communicating with vendors and clients regarding order status and delivery preferences.
• Act as an operational Manufacturing Coordinator by scheduling workflows, gathering job specifications, and verifying production readiness to meet delivery timelines.
• Build, maintain, and analyze tracking spreadsheets, inventory models, and reconciliations using Excel.
• Input customer purchase orders, manage raw material inventory, and close out production work orders within our core ERP platform.
• Utilize enterprise software systems like SAP to monitor open billing, reconcile monthly sales journals, and track supplier invoices for timely payment.
• Prepare official business correspondence, meeting summaries, SOPs, and compliance documents using Microsoft Word.
• Step in as an on-site Logistics coordinator to coordinate outbound freight shipments, verify carrier documentation, and ensure on-time order distribution.

Skills

Office coordinator

Administrative support

Scheduling

Customer Service

Written communication

Education

High school diploma or equivalent

College coursework in business or accounting

Tools

Excel

SAP

Microsoft Word

Chempax

ERP systems

Job description

We are seeking a highly organized and detail-oriented Office coordinator to support our branch operations. In this multifaceted role, you will act as a pivotal link across administration, operations, and client relations, delivering outstanding Customer Service to clients and internal partners alike. Working in close collaboration with our operations team, you will also function as a key Manufacturing Coordinator to streamline order processing and workflow schedules. The ideal candidate brings strong data proficiency in Excel, adaptability navigating complex ERP environments such as SAP, clear written communication using Microsoft Word, and the proactive mindset of an organized Logistics coordinator.

Benefits and Compensation

• Competitive Pay: $20/hr DOE to start! If you are transitioning from another Office Coordinatorrole, we offer great starting rates for our 1st shift hours.Comprehensive Benefits: Includes premium health insurance (medical, dental, vision) and eligibility for an incentive recognition bonus program.

Responsibilities Include

• Serve as the primary branch Office coordinator, providing daily administrative support to leadership, sales teams, and plant staff while maintaining organized office systems.
• Deliver top-tier Customer Service by answering incoming calls, managing inquiries, and communicating directly with vendors and clients regarding order status and delivery preferences.
• Act as an operational Manufacturing Coordinator by scheduling workflows, gathering job specifications, and verifying production readiness to meet delivery timelines.
• Build, maintain, and analyze detailed tracking spreadsheets, inventory models, and reconciliations using Excel.
• Input customer purchase orders, manage raw material inventory, and close out production work orders within our core ERP platform.
• Utilize enterprise software systems like SAP to monitor open billing, reconcile monthly sales journals, and track supplier invoices for timely payment.
• Prepare official business correspondence, meeting summaries, standard operating procedures, and compliance documents using Microsoft Word.
• Step in as an on-site Logistics coordinator to coordinate outbound freight shipments, verify carrier documentation, and ensure on-time order distribution.

Skills and Qualifications

• High school diploma or equivalent required; college coursework in business or accounting is a plus.
• Prior professional experience as an Office coordinator, administrative specialist, or operational clerk.
• Demonstrated history of delivering patient, professional Customer Service across high-touch customer and vendor interactions.
• Working knowledge or hands-on capability as a Manufacturing Coordinator supporting plant scheduling, job prep, or supply fulfillment.
• Advanced proficiency in Excel, including pivot tables, formulas, data validation, and VLOOKUP.
• Practical experience entering data, managing records, and navigating inventory within a modern ERP system.
• Direct working knowledge of enterprise database tools such as SAP or similar modules (e.g., Chempax).
• Solid formatting, drafting, and document management capabilities utilizing Microsoft Word.
• Proven organizational background aligning dispatch, shipping schedules, and tracking like a skilled Logistics coordinator.

What's In It For You?

• Career advancement opportunities bridging administrative leadership, operational support, and supply chain management.
• Comprehensive hands-on software training to expand your technical toolset across advanced Excel modeling, specialized database administration, and enterprise platforms.
• A supportive, cross-functional team culture where your contributions keep branch operations, client relationships, and plant logistics running seamlessly every day.

• We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.