OFFICE COORDINATOR

Spherion Staffing, LLC; Holyoke (MA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical coverage

Prescription coverage

Dental coverage

Vision coverage

AD&D

Life insurance

Short-term disability

401K plan

Job summary

Spherion Staffing, LLC is seeking a highly organized Office Coordinator to support branch operations in West Springfield, MA. This role links administration, operations, and client relations, delivering excellent service to clients and internal partners alike.

You will collaborate with the operations team as a Manufacturing Coordinator to streamline order processing and workflow schedules, with a focus on Excel data proficiency and ERP familiarity (SAP/Chempax).

Qualifications

• College coursework or an Associate's/Bachelor's degree in Business Administration, Accounting, or a related field.
• Core proficiency in Microsoft Excel, including formulas, data validation, and lookup functions.
• Working knowledge of Microsoft Word for document formatting, recordkeeping, and professional written correspondence.
• Proven ability to deliver patient, professional customer service across high-touch customer and vendor interactions.
• Demonstrated ability to multitask, manage deadlines, and maintain organized records in an active workplace.

Responsibilities

• Provide daily administrative support to leadership, sales, and plant staff while maintaining organized office systems.
• Deliver top-tier customer service by handling inquiries and communicating with vendors and clients regarding order status and delivery preferences.
• Coordinate scheduling workflows and verify production readiness to meet delivery timelines.
• Build, maintain, and analyze tracking spreadsheets, inventory models, and reconciliations using Excel.
• Input customer purchase orders, manage raw material inventory, and close out production work orders in our ERP.
• Utilize SAP to monitor open billing, reconcile monthly sales journals, and track supplier invoices for timely payment.
• Prepare official business correspondence, meeting summaries, SOPs, and compliance documents using Word.
• Coordinate outbound freight shipments and ensure on-time order distribution.

Skills

Excel data proficiency

Customer service

Inventory management

Office coordination

Education

Associate degree in Business Administration

Tools

SAP

Chempax ERP

Microsoft Word

Job description

Spherion is seeking a highly organized and detail-oriented Office Coordinator to support our branch operations. In this multifaceted role, you will act as a pivotal link across administration, operations, and client relations, delivering outstanding customer service to clients and internal partners alike. Working in close collaboration with our operations team, you will also function as a key Manufacturing Coordinator to streamline order processing and workflow schedules. The ideal candidate brings dedicated data proficiency in Excel, adaptability navigating complex ERP environments such as SAP, clear written communication using Microsoft Word, and the proactive mindset of an organized Logistics Coordinator.

Working hours: 8:00 AM - 4:00 PM

Responsibilities

• Serve as the primary branch Office Coordinator, providing daily administrative support to leadership, sales teams, and plant staff while maintaining organized office systems.
• Deliver top-tier customer service by answering incoming calls, managing inquiries, and communicating directly with vendors and clients regarding order status and delivery preferences.
• Act as an operational Manufacturing Coordinator by scheduling workflows, gathering job specifications, and verifying production readiness to meet delivery timelines.
• Build, maintain, and analyze detailed tracking spreadsheets, inventory models, and reconciliations using Excel.
• Input customer purchase orders, manage raw material inventory, and close out production work orders within our core ERP platform.
• Utilize enterprise software systems such as SAP to monitor open billing, reconcile monthly sales journals, and track supplier invoices for timely payment.
• Prepare official business correspondence, meeting summaries, standard operating procedures, and compliance documents using Microsoft Word.
• Step in as an on-site Logistics Coordinator to coordinate outbound freight shipments, verify carrier documentation, and ensure on-time order distribution.

Skills

• College coursework or an Associate??'s/Bachelor??'s degree in Business Administration, Accounting, or a related field.
• Prior professional experience as an Office Coordinator, administrative specialist, or operational clerk.
• Direct working knowledge of enterprise database tools such as SAP or similar ERP modules (e.g., Chempax).
• Practical experience managing inventory, entering purchase orders, and closing work orders within a modern ERP platform.
• Working knowledge or hands-on experience supporting plant scheduling, job prep, or supply fulfillment in a manufacturing setting.
• Background coordinating dispatch, outbound freight, shipping schedules, and carrier documentation.

Experience

1-4 years

Education

Associate

Qualifications

• High school diploma or equivalent.
• Core proficiency in Microsoft Excel, including comfort with formulas, data validation, and lookup functions.
• Working capability in Microsoft Word for document formatting, recordkeeping, and professional written correspondence.
• Proven ability to deliver patient, professional customer service across high-touch customer and vendor interactions.
• Demonstrated ability to multitask, manage deadlines, and maintain organized records in an active workplace.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

• medical
• prescription
• dental
• vision
• AD&D
• life insurance offerings
• short-term disability
• a 401K plan (all benefits are based on eligibility)

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Location: West Springfield, MA