Office Coordinator

Select Physical Therapy; Fairbanks (AK); Presencial; USD 58 000 - 62 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Generous PTO

Medical/Dental/Vision insurance

401(k) with company match

Life and disability protection

Resumo da oferta

Select Physical Therapy in Fairbanks, AK, is seeking an Office Coordinator to oversee the front desk operations, ensure smooth patient flow, and deliver outstanding service to patients, providers, and referral sources.

You'll lead a small team, coordinate scheduling, handle communications across departments, and uphold policies while contributing to a welcoming, efficient clinic environment during weekday hours.

Qualificações

• Bachelor’s degree or equivalent combination of education and experience.
• Experience in a high-volume medical office is preferred.

Responsabilidades

• Oversee daily front office operations and patient access.
• Lead, train, and support front desk staff.
• Serve as central communication link between patients, providers, and referral sources.
• Manage staffing, scheduling, and coverage to maximize patient access.
• Recruit, onboard, coach, and develop front office team including performance evaluations.
• Ensure compliance with policies and accurate front office records and authorizations.
• Monitor expenses and inventory; order office supplies as needed.

Conhecimentos

Front desk management

Customer service

Leadership

Staff supervision

Formação académica

Bachelor's degree in business administration or related field

Descrição da oferta de emprego

Position: Office Coordinator

Location: 3455 Rewak Dr. #106; Fairbanks, AK 99709

Type of Employment: Full-time

Schedule: Weekdays, Clinic Hours

Compensation: $58,000 - $62,000/year (based on experience)

At Select Physical Therapy, we believe in delivering an excellent patient experience, starting at the front desk. The Office Coordinator plays a key role in creating an exceptional experience for patients, referral sources, and team members. This position oversees the daily operations of the front office, ensuring efficient workflows, outstanding customer service, and a welcoming environment. The Office Coordinator provides leadership, training, and support to front desk staff while serving as a central point of communication between patients, providers, and referral sources.

Why Join Us:

• Start Strong: Thorough orientation program to ensure a smooth transition into our setting
• Your Impact Matters: Join a team of over 44,000 committed to providing exceptional patient care
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
• Lead and supervise front office operations, fostering a positive, patient-centered culture and delivering exceptional service to patients, staff, and referral partners.
• Manage front office staffing, scheduling, and coverage plans to support efficient daily operations and maximize patient access to care.
• Recruit, onboard, train, coach, and develop front office team members, including conducting performance evaluations and addressing employee relations matters.
• Ensure compliance with organizational policies, procedures, and administrative processes, while maintaining accurate front office functions such as authorizations, charge posting, and record management.
• Monitor operational expenses and inventory, ensuring effective cost management and timely ordering of office supplies.
• Assist and support all essential functions of the Patient Service Specialist job

Minimum Qualifications

• Bachelor's degree in business administration or related field OR equivalent combination of education and experience.
• Two to four years of high-volume, medical office experience required.

Preferred Qualifications

• One to two years of supervisory and management experience preferred.