Front Office Coordinator

Talentify; Bellevue (WA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401k Plans Offered

Medical Insurance

Dental Insurance

Vision Insurance

Short/Long Term Disability

Life Insurance

PTO (Paid Time Off)

Education / Professional Growth

Job summary

Sports Physical Therapy in Bellevue, WA is seeking a front office administrator to lead clinic operations under the Clinic Director. You will deliver outstanding customer service, manage patient intake, scheduling, billing support, and coordinate with therapists to ensure a WOW patient experience.

The role requires independent judgment, multitasking, strong communication, and a professional appearance. Benefits include 401k, medical and dental options, disability, life insurance, PTO, and

Qualifications

• Must have outstanding customer service and communication skills.
• Ability to multi task and work under pressure.
• Proficient in computer skills.
• Independent and team player with minimal supervision.

Responsibilities

• All daily administrative duties.
• Greet and welcome patients, check patients in and create a memorable experience.
• Create a WOW experience with each interaction.
• Provide amazing customer service.
• Formulate and build relationships with patients, physicians and staff.
• Schedule patients for the entire duration of their plan of care.
• Answering multi-line phone system.
• Intake of patients, gathering demographics and insurance information, coordinating referrals and patient charts.
• Work closely with the Physical Therapists to facilitate optimum patient care and communication.
• Obtaining authorizations for treatment.
• Collecting patient co-pays and assisting the billing office in the collection of patient balances.
• Performs special projects and duties as assigned.

Skills

Customer service

Communication

Organizational skills

Computer skills

Multitasking

Professional appearance

Job description

Company Description

Sports Physical Therapy offers performance based Physical Therapy, Athletic Training, & Personal Training. When you join our team, you will be a part of something bigger as an important contributor in Helping our clients get back to the things they love to do. It is exciting to be a part of a grand vision that goes beyond the traditional approach to Physical Therapy & Athletic Training to provide our clients a WOW service, create fun and be amazingly different, build a positive team and family atmosphere, communicate with love and respect. If these core values are what you are looking for we would love for you to join our team.

Job Description

Under the supervision of the Clinic Director this position provides leadership and administrative support to the clinic by effectively running the front office. Must exercise independent judgment to plan, prioritize, and organize the workload required to complete tasks assigned. Must have superior customer service, people skills, good time management, decision making, communication, accounting, organizational and interpersonal skills. Along with an ability to manage daily problem solving independently and efficiently.

• All daily administrative duties
• Greet and welcome patients, check patients in and create a memorable experience
• Create a WOW experience with each interaction
• Provide amazing customer service
• Formulate and build relationships with patients , physicians and staff
• Schedule patients for the entire duration of their plan of care
• Answering multi-line phone system
• Intake of patients, gathering patient demographics and insurance information, coordinating referrals and patient charts.
• Working closely with the Physical Therapists to facilitate optimum patient care and communication.
• Obtaining authorizations for treatment.
• Collecting patient co-pays and assisting the billing office in the collection of patient balances
• Performs special projects and duties as assigned.

Qualifications

• A team player with outstanding customer service and communication skills
• Motivated and eager to establish a presence in the community
• Exhibits independence and the ability to work with minimal supervision
• Proficient in computer skills
• Ability to multi task and work well under pressure.
• Professional appearance
• Team player and detail oriented

Additional Information

Why work for SPT?

• 401k Plans Offered
• Comprehensive benefit package (Medical, Dental, Vision)
• Short Term & Long Term Disability
• Life Insurance
• Employee Discount Buying Program
• Employee Assistance Program
• Generous PTO
• Individual education to support professional growth