Front Office Leader - Medical Office Coordinator

Select Medical; Fairbanks (AK); On-site; USD 58,000 - 62,000; Full time

Benefits offered by this job

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Job summary

Select Physical Therapy in Fairbanks, AK is seeking an Office Coordinator to oversee daily front desk operations, ensure efficient patient flow, and deliver exceptional service to patients, providers, and referral sources.

The role leads, coaches, and trains front desk staff, manages scheduling and coverage, and maintains compliant administrative processes, while supporting a welcoming clinic environment and strong team collaboration.

Qualifications

• Bachelor's degree in business administration or related field OR equivalent combination of education and experience.
• Two to four years of high-volume, medical office experience required.
• One to two years of supervisory/management experience preferred.

Responsibilities

• Lead and supervise front office operations, delivering patient-centered service.
• Manage front office staffing, scheduling, and coverage plans.
• Recruit, onboard, train, coach, and develop front desk staff; conduct evaluations.
• Ensure compliance with policies and maintain accurate front office records.
• Monitor expenses and inventory; order office supplies timely.
• Support the Patient Service Specialist functions.

Skills

Front desk leadership

Staff recruitment

Customer service

Education

Bachelor's degree in business administration or related field OR equivalent combination of education and experience

Job description

Select Physical Therapy in Fairbanks, AK is seeking an Office Coordinator to oversee daily front desk operations, ensure efficient patient flow, and deliver exceptional service to patients, providers, and referral sources.

The role leads, coaches, and trains front desk staff, manages scheduling and coverage, and maintains compliant administrative processes, while supporting a welcoming clinic environment and strong team collaboration.