Front Office Lead for Patient Care & Clinic Operations

Rush University Medical Center; Fairbanks (AK); Presencial; USD 58.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Orientation program

PTO

Medical, vision, dental

401(k) retirement plan

Life and disability protection

Descripción de la vacante

Select Physical Therapy is seeking an Office Coordinator in Fairbanks, AK, to oversee the front desk and deliver exceptional patient service within clinic hours. The role leads daily office operations, trains staff, and ensures accurate administrative processes, while aligning with organizational policies and patient flow.

The ideal candidate has a Bachelor’s degree or equivalent experience and 2–4 years in a medical office, with supervisory experience preferred.

Formación

• Bachelor's degree in business administration or related field OR equivalent combination of education and experience.
• Two to four years of high-volume, medical office experience required.
• One to two years of supervisory and management experience preferred.

Responsabilidades

• Lead and supervise front office operations, fostering a positive, patient-centered culture and delivering exceptional service to patients, staff, and referral partners.
• Manage front office staffing, scheduling, and coverage plans to support efficient daily operations and maximize patient access to care.
• Recruit, onboard, train, coach, and develop front office team members, including conducting performance evaluations and addressing employee relations matters.
• Ensure compliance with organizational policies, procedures, and administrative processes, while maintaining accurate front office functions such as authorizations, charge posting, and record management.
• Monitor operational expenses and inventory, ensuring effective cost management and timely ordering of office supplies.
• Assist and support all essential functions of the Patient Service Specialist job

Educación

Bachelor's degree in business administration or related field OR equivalent combination of education and experience

Descripción del empleo

Select Physical Therapy is seeking an Office Coordinator in Fairbanks, AK, to oversee the front desk and deliver exceptional patient service within clinic hours. The role leads daily office operations, trains staff, and ensures accurate administrative processes, while aligning with organizational policies and patient flow.

The ideal candidate has a Bachelor’s degree or equivalent experience and 2–4 years in a medical office, with supervisory experience preferred.