Office Coordinator

Akron Children’s Hospital; Cleveland (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

Akron Children’s Hospital is seeking an Office Coordinator to fulfill administrative and secretarial needs for department management. The role requires strong front office medical skills and proficiency in MS Office. The ideal candidate has 3 to 5 years of relevant experience, particularly in healthcare settings, and must effectively communicate with various stakeholders.

This position is full-time and based onsite in Cleveland, Ohio, ensuring a safe and organized office environment.

Qualifications

• Requires at least a high school diploma or equivalent.
• 3 to 5 years of relevant experience preferred.
• Proficiency in MS Office required.

Responsibilities

• Meet administrative and secretarial requirements of department management.
• Monitor office environment and equipment functionality.
• Train and oversee clerical staff.

Skills

Front office medical expertise

Confidential information management

Communication across levels

MS Office proficiency

Healthcare experience

Education

High school diploma or equivalent

Associate's degree

Tools

Electronic Medical Record software

Scheduling software

Job description

Full-Time; 80 Hours Bi-Weekly

Days

Onsite

The Office Coordinator meets administrative and secretarial requirements for department management.

Responsibilities

1. Meets administrative and secretarial requirements of the Department Supervisor of the office.
2. Responsible for maintaining a safe and orderly office environment.
3. Monitors safe and reliable functioning of office equipment and facility.
4. Trains and oversees the work of clerical staff in all functional areas.
5. Communicates with other offices, hospital departments, and outside agencies.
6. Researches appointment, scheduling, billing and customer service problems for patients/families.
7. Works with the Department Supervisor to develop systems/procedures to help the office run more efficiently.
8. Other duties as required.

Technical Expertise

• Experience in a front office medical function is required.
• Experience with maintaining confidential information is required.
• Experience working with all levels within an organization is required.
• Experience in healthcare is preferred.
• Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Electronic Medical Record software and scheduling software is preferred.

Education and Experience

• Education: High school diploma or equivalent is required; Associate's degree is preferred.
• Certification: None.
• Years of relevant experience: 3 to 5 years is preferred.
• Years of experience supervising: None.

Full Time

FTE: 1.000000

Status: Onsite