Office Coordinator

Akron Children's Hospital; Cleveland (OH); On-site; USD 40,000 - 50,000; Full time

Job summary

Akron Children's Hospital in Cleveland, Ohio, is seeking an Office Coordinator to meet administrative and secretarial requirements for the department. The role involves maintaining an orderly office environment and overseeing clerical staff.

Qualifications include a high school diploma, proficiency in MS Office, and 3 to 5 years of relevant experience in a medical front office setting. Experience in healthcare is preferred.

Qualifications

• High school diploma or equivalent required; Associate's degree preferred.
• 3 to 5 years relevant experience preferred.
• Experience in a front office medical function required.

Responsibilities

• Meets administrative and secretarial requirements of the department.
• Maintains a safe and orderly office environment.
• Trains and oversees clerical staff.

Skills

Front office medical function experience

Maintaining confidential information

Communication skills

Proficiency in MS Office

Experience in healthcare

Education

High school diploma or equivalent

Associate's degree

Tools

MS Office (Outlook, Excel, Word)

Electronic Medical Record software

Scheduling software

Job description

Summary

The Office Coordinator meets administrative and secretarial requirements for department management.

Responsibilities

1. Meets administrative and secretarial requirements of the Department Supervisor of the office.
2. Responsible for maintaining a safe and orderly office environment.
3. Monitors safe and reliable functioning of office equipment and facility.
4. Trains and oversees the work of clerical staff in all functional areas.
5. Communicates with other offices, hospital departments, and outside agencies.
6. Researches appointment, scheduling, billing and customer service problems for patients/families.
7. Works with the Department Supervisor to develop systems/procedures to help the office run more efficiently.
8. Other duties as required.

Technical Expertise

1. Experience in a front office medical function is required.
2. Experience with maintaining confidential information is required.
3. Experience working with all levels within an organization is required.
4. Experience in healthcare is preferred.
5. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Electronic Medical Record software and scheduling software is preferred.

Education and Experience

1. Education: High school diploma or equivalent is required; Associate's degree is preferred.
2. Certification: None.
3. Years of relevant experience: 3 to 5 years is preferred.
4. Years of experience supervising: None.