Office Coordinator

Easterseals; Champaign (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking an Office Coordinator to enhance their operations. This role involves providing essential secretarial support, managing communications, and ensuring efficient office functions. The ideal candidate will have strong clerical skills and a commitment to maintaining confidentiality. With a focus on professional growth, the organization offers a comprehensive benefits package, including generous paid time off and health insurance options. Join a dedicated team making a meaningful impact in the community, where your contributions will play a vital role in supporting families and children in need.

Benefits

Generous Paid Time Off (PTO)

Comprehensive Group Health Insurance

401(K) with employer match

Professional Development & CEU Allowance

Mileage reimbursement

Employee referral incentive program

Qualifications

• Minimum of two years of secretarial/office coordination experience.
• Working knowledge of personal computers and software.

Responsibilities

• Provide secretarial support for Child and Family Connections.
• Responsible for customer service and handling phone calls.
• Assist with data entry and management of CFC records.

Skills

Office Coordination

Customer Service

Data Entry

Clerical Skills

MS Office Suite

Education

High School Diploma

Tools

Cornerstone System

Standard Office Equipment

Job description

JOB TITLE: Office Coordinator

JOB LOCATION: Child and Family Connections of Central Illinois Office #16, 201 West Springfield Avenue, Suite 508, Champaign, IL 61820

POSITION STATUS:Hourly/Full time, 40 hours per week

Child and Family Connections of Central Illinois is the regional intake agency for children birth to three and their families to enter the Illinois Early Intervention System. Each CFC is responsible for a specific geographical area. Early Intervention credentialed Service Coordinators work with families to develop an Individualized Family Service Plan and select service providers to meet the individualized needs of their child. Child and Family Connections can also assist with Social Emotional Consultative Services and free developmental screenings through the Local Interagency Councils.

Position Objective:

The Office Coordinator position is responsible for office communications and to greet the public, and perform various secretarial tasks related to Child and Family Connections and the Local Interagency Council. Thisposition isentirelygrant funded through the Illinois Department of Human Services, renewed annually and is subject to any related changes.

Job Functions:

• Assists with secretarial support for Child and Family Connections, Local Interagency Councils, and related Committees.
• Responsible for the State of Illinois Cornerstone system updates—access, data entry, scheduling, reports, etc.
• Completes necessary Purchase Orders for Program Manager approval.
• Provides first-line customer service to internal and external customers.
• Responsible for answering and screening telephone calls, taking messages, and relaying information to all CFC staff and other pertinent agency personnel.
• Assists with accurate collection and timely entry, updates/corrections, transmission, storage, retrieval, and documentation of receipt of CFC and CBO data, including referral information.
• Communicates with both the Federal Warehouse and State of Illinois regarding records retention, destruction, retrieval, and storage.

Marginal Responsibilities:

• Sortsincoming mail and files all required reports.
• Trains new CFC personnel on the use of office equipment, phones, and all office function
• Develops and implements performance improvement plans to meet performance targets.
• Responsible for the telecommunications system. Monitors automated records of telephone numbers and locations while arranging repairs.
• Performs other duties as assigned.

Education/Experience Requirements

• High School Diploma or equivalent, required.
• Minimum of two years of secretarial/office coordination experience.
• Working knowledge of personal computers and software (MS Office Suite and Cornerstone System).
• Various clerical skills including, but not limited to, accurate typing.

Competency Requirements

• Maintain confidential information to safeguard clients and families.
• Responsible for keeping resources and client files in order.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Must have visual ability sufficient to read and complete written correspondence, reports, etc., and computer screen information.
• Frequent use of hands to grasp, handle, or feel.
• Regular standing, walking, sitting, and reaching.
• Occasionally lift and/or carry up to twenty-five (25) pounds.

Work Environment

• Primarily operates in office environment with little exposure to excessive noise, dust, temperature.
• Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Easterseals Central Illinois Compensation and Benefits

The compensation for this position is an hourly rate of $15.00. At Easterseals Central Illinois, we recognize and reward the dedication of our team members through a comprehensive benefits package designed to enhance both professional and personal well-being. As part of our commitment to fostering excellence, we offer the following:

• Generous Paid Time Off (PTO)
  • Vacation, Sick, and Personal time
  • 12 paid holidays throughout the year
• Comprehensive Group Health Insurance
  • Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts for Medical and Dependent Care
  • Long-Term Disability, Accident, Critical Illness, and Hospital Indemnity Coverage
  • Life Insurance: Both Employer Paid and Employee Paid options available
• 401(K) with employer match
• Professional Development & CEU Allowance
• Additional Benefits: Our package includes mileage reimbursement and an employee referral incentive program.
• Easterseals qualifies for the Public Student Loan Forgiveness program!

Easterseals Central Illinois is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Easterseals is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, call 309.686.1177.