Office Concierge & Facilities Coordinator

Metropolitan Commercial Bank; City of Rochester (NY); On-site; USD 45,000 - 50,000; Full time

Job summary

Metropolitan Commercial Bank in New York, NY seeks an organized, customer-focused office administrator to greet clients, manage facility tasks, and support daily operations in a five-day in-office schedule.

The role requires 1–3 years of experience, strong communication, and the ability to multitask in a fast-paced banking environment. Proficiency with office software and Concur is a plus for efficient operations.

Qualifications

• High School Diploma or equivalent required.
• 1–3 years of relevant work experience.
• Ability to multitask and prioritize in a corporate environment.
• Clear, effective written and verbal communication.
• Reliable, accountable and proactive about the role and colleagues.
• Excellent customer service and organizational skills.
• Attention to detail and follow-through.
• Flexible, customer-focused personality; able to switch tasks efficiently.
• Maintain relationships with internal/external personnel to maximize efficiency.
• Ability to lift up to 50 lbs and learn new software quickly (Concur a plus).

Responsibilities

• Greet clients and direct them to the appropriate location.
• Handle security entries for visitors and contractors.
• Assist with event coordination, luncheons and meetings.
• Answer and route calls; take messages as needed.
• Receive mail/packages and arrange shipping; create UPS labels.
• Manage office supplies and kitchen stocks.
• Maintain front desk and common areas in good order.
• Coordinate seating moves and board meeting lunches.
• Assist with onboarding/offboarding and desk setup.
• Support CEO and finance through clerical tasks and check mailing.
• Enter facilities invoices into A/P system and log work orders.
• Inspect office space daily and report deficiencies; monitor deadlines.
• Perform other duties as assigned by manager.

Skills

Multitasking

Communication

Customer service

Organizational skills

Attention to detail

Flexible

Relationship building

Positive attitude

Software learning

Concur

Education

High School Diploma or equivalent

Tools

Concur

Workspeed

Job description

Metropolitan Commercial Bank in New York, NY seeks an organized, customer-focused office administrator to greet clients, manage facility tasks, and support daily operations in a five-day in-office schedule.

The role requires 1–3 years of experience, strong communication, and the ability to multitask in a fast-paced banking environment. Proficiency with office software and Concur is a plus for efficient operations.