Office Concierge & Administrative Support Specialist

Operation Shoestring; Jackson (MS); On-site; USD 32,000 - 45,000; Full time

Job summary

Operation Shoestring in Mississippi seeks an organized Administrative Assistant to support daily operations and maintain a welcoming, efficient environment for staff, families, and visitors. This role provides direct support to the Administrative Director and assists the Project Rise Program Coordinator during afterschool arrival and dismissal, greeting guests, handling calls, scheduling, and sign-in logs.

A high school diploma, MS Office proficiency, strong communication, multitasking, and

Qualifications

• High school diploma or equivalent required.
• Prior experience as a front desk or office manager preferred.
• Ability to manage multiple administrative tasks in a timely, accurate, and organized manner.
• Knowledge of effective office procedures and administrator systems.
• Proficiency in MS Office (MS Excel and MS Word, in particular).
• Hand-on experience with office equipment (i.e. computer, scanner, and copiers).
• Familiarity with email/on-line scheduling platforms.
• Strong written and verbal communication skills.
• Excellent time-management and prioritization abilities.
• Detailed-oriented with strong problem-solving skills.
• Ability to work effectively in a fast-paced environment.
• Creative thinker with a focus on continuous improvement.
• Valid Mississippi I.D./driver license and current auto insurance.
• Must pass a background check.

Responsibilities

• Greet visitors and answer incoming calls professionally and courteously.
• Maintain a clean and welcoming front desk and reception area.
• Support scheduling and preparation for meetings and appointments.
• Maintain accurate visitor sign-in logs.
• Assist program staff with student arrival and dismissal procedures.
• Verify pick-up list to persons picking up child to ensure student safety.
• Distribute communications and materials to parents and other stakeholders.
• Serve as primary contact for deliveries (supplies, food, equipment, etc.).
• Provide general administrative support to staff as assigned.
• Collect and distribute mail from the post office.
• Uphold a professional and orderly environment, model and encourage appropriate behavior.
• Support Administrative Director and Project Rise Coordinator with file organization and maintenance.
• Perform additional duties as assigned by Administrative Director.

Skills

Front desk

Office management

Verbal and written communication

Time management

Attention to detail

Problem solving

Team collaboration

Reliability

Flexibility

Professionalism

Customer service

Education

High school diploma or equivalent

Tools

MS Excel

MS Word

Office equipment (copiers, scanners)

Job description

Operation Shoestring in Mississippi seeks an organized Administrative Assistant to support daily operations and maintain a welcoming, efficient environment for staff, families, and visitors. This role provides direct support to the Administrative Director and assists the Project Rise Program Coordinator during afterschool arrival and dismissal, greeting guests, handling calls, scheduling, and sign-in logs.

A high school diploma, MS Office proficiency, strong communication, multitasking, and